Emby Server Library Not Updating Properly

[labatos 0]

I'm on Windows 10 Pro, hardwired ethernet running Emby Server Beta 

So I've read through and attempted to troubleshoot with the current posts I've found in the forums, however, nothing seems to have worked for me.

I've been attempting to update my media libraries for tv and video, however, every time, it sticks at different percentage points in the scan indefinitely.

I've attempted switching to the beta, rolling back to previous versions, switching the data to new drives/removing drives from the library, uninstalling plugins and altering the server settings.

I'm not quite sure what is causing this, but in the attached logs, there seems to be multiple errors.

I believe I may need to do a fresh reinstall, however, if I were to do so, I'd like to keep the server profile/users; though the backup plugin seems to be failing as well.

Is there any advise on this, or have you guys seen anything like it before?

Thanks in advance for your time!

embyserver-63669572578.txt

embyserver-63669572908.txt

embyserver-63669574156.txt

embyserver-63669628800.txt

[Luke 42087]

Hi there, please try removing these plugins, then run a library scan and attach the emby server log:

2018-08-11 08:22:59.116 Info App: Loading Emby.Kodi.SyncQueue, Version=2.0.3.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\Emby.Kodi.SyncQueue.dll
2018-08-11 08:22:59.116 Info App: Loading EmbyReports, Version=1.0.15.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\EmbyReports.dll
2018-08-11 08:22:59.116 Info App: Loading GameBrowser, Version=3.1.3.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\GameBrowser.dll
2018-08-11 08:22:59.116 Info App: Loading GenreCleaner, Version=1.0.9.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\GenreCleaner.dll
2018-08-11 08:22:59.116 Info App: Loading LDAP, Version=1.0.25.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\LDAP.dll
2018-08-11 08:22:59.116 Info App: Loading MediaBrowser.Channels.IPTV, Version=1.1.4.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Channels.IPTV.dll
2018-08-11 08:22:59.116 Info App: Loading MediaBrowser.Plugins.Anime, Version=1.2.8.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.Anime.dll
2018-08-11 08:22:59.116 Info App: Loading MediaBrowser.Plugins.MediaPortal, Version=1.8.6.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.MediaPortal.dll
2018-08-11 08:22:59.116 Info App: Loading MediaBrowser.Plugins.NextPvr, Version=3.2.7.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.NextPvr.dll
2018-08-11 08:22:59.116 Info App: Loading MediaBrowser.Plugins.SmtpNotifications, Version=3.1.3.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.SmtpNotifications.dll
2018-08-11 08:22:59.116 Info App: Loading MediaBrowser.Plugins.TimeLord, Version=18.6.20.923, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.TimeLord.dll
2018-08-11 08:22:59.116 Info App: Loading MediaBrowser.Plugins.TimeLordMovies, Version=18.6.20.923, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.TimeLordMovies.dll
2018-08-11 08:22:59.116 Info App: Loading MediaBrowser.Plugins.TuneIn, Version=1.1.9.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.TuneIn.dll
2018-08-11 08:22:59.116 Info App: Loading MediaBrowser.Plugins.VuPlus, Version=3.1.8.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.VuPlus.dll
2018-08-11 08:22:59.116 Info App: Loading playback_reporting, Version=1.0.18.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\playback_reporting.dll
2018-08-11 08:22:59.116 Info App: Loading RokuMetadata, Version=3.1.5.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\RokuMetadata.dll
2018-08-11 08:22:59.116 Info App: Loading statistics, Version=2.0.5.1, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\Statistics.dll
2018-08-11 08:22:59.116 Info App: Loading MediaBrowser.Plugins.StudioCleaner, Version=3.1.5.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\StudioCleaner.dll
2018-08-11 08:22:59.116 Info App: Loading SubDb, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null from C:\Users\Media Curator\AppData\Roaming\Emby-Server\programdata\plugins\SubDb.dll
2018-08-11 08:22:59.116 Info App: Loading XmlMetadata, 

[labatos 0]

Here's the new log with all plugins removed

embyserver-63669679868.txt

[Luke 42087]

Right now it's hard to say. it's either getting hung up connecting to a remote server downloading something (unlikely based on log).

 

It also could just be getting hung up on your disk drives. What are your N: and O: drives? There are errors in the log related to those.

[labatos 0]

Gah! That was so simple! It was trying to get to a drive that wasn't mounted anymore. Thank you so much!

[Luke 42087]

Thanks for the feedback.