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Posted

Is there a reason on the server side I have hundreds of these entries?  Is this actually coming from MB3 Classic as the videos are physically on the "homeserver" so not sure why it would have an issue like that listed below.  Know I probably have a communication problem between Win7 and Win2012 but curious why these particular logs for something I never accessed is showing.  For reference MB3 Classic on Win 7 domain box and movies and MB3 Server on Windows 2012 server.

 

2014-04-03 20:46:56.1208 Error - BaseItem: Error getting file system entries for \\homeserver\videos\TV Shows\Flashpoint\Season 2
 The system cannot contact a domain controller to service the authentication request. Please try again later.
 
 System.IO.IOException
    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    at System.IO.FileSystemEnumerableIterator`1.CommonInit()
    at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler, Boolean checkHost)
    at System.IO.DirectoryInfo.EnumerateFileSystemInfos(String searchPattern, SearchOption searchOption)
    at MediaBrowser.Controller.Providers.DirectoryService.GetFileSystemEntries(String path)
    at MediaBrowser.Controller.Entities.BaseItem.GetFileSystemChildren(IDirectoryService directoryService)
    at MediaBrowser.Controller.Entities.Folder.GetNonCachedChildren(IDirectoryService directoryService)
    at MediaBrowser.Controller.Entities.Folder.<ValidateChildrenInternal>d__a9.MoveNext()
 

Thanks.

 

JR
 

Posted
The system cannot contact a domain controller to service the authentication request. Please try again later.

That looks like the issue.

Posted

Can't be for two reasons:

 

1. It IS the domain controller

2. If I go on homeserver and manually paste in the UNC path listed above it pulls up the folder without issue.

 

At least that's my own logic.

 

Thanks.

Posted

Any idea what it's doing at that point?  Funny thing is, other than a small issue that I can't play any videos thru MB Classic yet (still need to troubleshoot security), all the images show, and the info about the shows and stuff.  Curious what it's doing at that point that it's having issues with that I'm not seeing.

 

Thanks.

 

JR

Posted

OK makes sense.  Any idea if that's the server itself asking or the MB Classic client?

Posted

It's asking the OS to tell it what files exist in that folder.

Posted

Whichever log that came from is your answer.

Posted

Thanks.  Guess it's telling me that the server can't talk to itself.  Things that make you go HMMMMM....

 

Guess when I get all the intercommunication issues resolved between systems will see if it goes away or not.

 

Thanks.

 

JR

Posted

Well let's put it this way.

 

We are taking the path you supplied in the library setup, and we are asking the operating system to give us information about that path. And it is coming back with a failure and the error message Ebr posted. It is something we have no control over, so that's basically why he's suggesting you're going to have to do a little research on your end to see what the problem is.

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