Emby Startup Wizard - cannot proceed past library setup

[ecs0set 3]

I've just reinstalled Emby onto a rebuilt Windows server.  I cannot seem to get past the library setup screen on the Emby Startup Wizard.  The Next button just doesn't do anything.

 

I'm configuring it on the server itself.  It's listed in "Local Intranet".  Turning off IE Protected mode didn't help.  The server is a domain controller but the active user context (which Emby is running in) is a domain admin.

 

Inspecting the HTML, the Next button is defined differently on the library page than previous pages.  Not sure if this is correct.

 

Any suggestions?

 

Server logs attached.

embyserver.txt

Edited August 7, 2018 by ecs0set

[Luke 42089]

Hi, is this IE11? It will need to be at least 11, and even then, I would suggest making sure windows is fully up to date so that you have the latest IE patches.

 

If the issue persists then it's possible we have an issue with IE that needs looking at. For now you could install another browser such as Chrome and use that to complete the setup wizard. Thanks !

[ecs0set 3]

I'm using IE 11.2395.14393.0 on Windows 2016 with all updates installed.

 

From a desktop PC:

• IE on port 8096 (HTTP) - displays a black screen
• IE on port 8920 (HTTPS) - gives a TLS warning
• Chrome on port 8096 (HTTP) - redirects to HTTPS, then gives a ERR_SSL_PROTOCOL_ERROR error
• Chrome on port 8920 (HTTPS) - gives a ERR_CONNECTION_RESET error
• Firefox on port 8096 (HTTP) - works, hurrah!

[Luke 42089]

You wouldn't be able to use port 8920 yet because you haven't setup an ssl cert in emby server.

[ecs0set 3]

Ugh.  I wonder if Plex is any good these days.

 

2018-08-07 17:58:19.977 Info HttpServer: HTTP GET http://my.fq.dn:8096/emby/Users/6214e7f5a8e340b1aefd3d36faf21d82. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

2018-08-07 17:58:19.979 Info HttpServer: HTTP Response 200 to 192.168.0.101. Time: 2ms. http://my.fq.dn:8096/emby/Users/6214e7f5a8e340b1aefd3d36faf21d82 

2018-08-07 17:58:19.985 Info HttpServer: HTTP GET http://my.fq.dn:8096/web/configurationpage?name=MBBackupRestore&path=X:%5CEmby%5CEmby%20Backup%20-%202018-08-01%2008.51.48%20-%20Auto&v=3.5.2.0&r=0. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

2018-08-07 17:58:19.986 Info HttpServer: HTTP Response 200 to 192.168.0.101. Time: 1ms. http://my.fq.dn:8096/web/configurationpage?name=MBBackupRestore&path=X:%5CEmby%20Backup%20-%202018-08-01%2008.51.48%20-%20Auto&v=3.5.2.0&r=0 

2018-08-07 17:58:19.995 Info HttpServer: HTTP GET http://my.fq.dn:8096/emby/MBBackup/Backups. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

2018-08-07 17:58:19.998 Info HttpServer: HTTP Response 200 to 192.168.0.101. Time: 3ms. http://my.fq.dn:8096/emby/MBBackup/Backups 

2018-08-07 17:58:23.695 Info HttpServer: HTTP POST http://my.fq.dn:8096/emby/MBBackup/Profiles/Restore. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

2018-08-07 17:58:23.730 Error HttpServer: Error processing request

*** Error Report ***

Version: 3.5.2.0

Command line: C:\Users\EmbyService\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp

Operating system: Microsoft Windows NT 6.2.9200.0

64-Bit OS: True

64-Bit Process: True

User Interactive: True

Processor count: 8

Program data path: C:\Users\EmbyService\AppData\Roaming\Emby-Server\programdata

Application directory: C:\Users\EmbyService\AppData\Roaming\Emby-Server\system

System.NullReferenceException: Object reference not set to an instance of an object.

   at MBBackup.ServerEntryPoint.ExecuteRestore(BackupInfo settings, CancellationToken cancellationToken, IProgress`1 progress, Boolean isAuto)

System.NullReferenceException

   at MBBackup.ServerEntryPoint.ExecuteRestore(BackupInfo settings, CancellationToken cancellationToken, IProgress`1 progress, Boolean isAuto)

 

2018-08-07 17:58:23.731 Info HttpServer: HTTP Response 500 to 192.168.0.101. Time: 36ms. http://my.fq.dn:8096/emby/MBBackup/Profiles/Restore 

2018-08-07 18:11:59.000 Info HttpServer: HTTP GET http://192.168.0.2:8096/emby/system/info/public. UserAgent: Mozilla/5.0 (Linux; Android 6.0.1; Nexus 7 Build/MOB30X; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/67.0.3396.87 Safari/537.36

2018-08-07 18:11:59.002 Info HttpServer: HTTP Response 200 to 192.168.0.105. Time: 1ms. http://192.168.0.2:8096/emby/system/info/public 

2018-08-07 18:16:58.704 Error HttpServer: WebSocket ConnectionClosedPrematurely

2018-08-07 18:16:58.711 Error HttpServer: Error closing web socket response

*** Error Report ***

Version: 3.5.2.0

Command line: C:\Users\EmbyService\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp

Operating system: Microsoft Windows NT 6.2.9200.0

64-Bit OS: True

64-Bit Process: True

User Interactive: True

Processor count: 8

Program data path: C:\Users\EmbyService\AppData\Roaming\Emby-Server\programdata

Application directory: C:\Users\EmbyService\AppData\Roaming\Emby-Server\system

System.Net.Sockets.SocketException (10054): An existing connection was forcibly closed by the remote host

   at SocketHttpListener.SocketStream.Write(Byte[] buffer, Int32 offset, Int32 count)

   at SocketHttpListener.Net.HttpResponseStream.DisposeCore()

   at SocketHttpListener.Net.HttpResponseStream.Dispose(Boolean disposing)

   at SocketHttpListener.Net.HttpConnection.Close(Boolean force)

   at EmbyServer.SocketSharp.WebSocketSharpListener.TryClose(HttpListenerContext ctx, Int32 statusCode)

System.Net.Sockets.SocketException

   at SocketHttpListener.SocketStream.Write(Byte[] buffer, Int32 offset, Int32 count)

   at SocketHttpListener.Net.HttpResponseStream.DisposeCore()

   at SocketHttpListener.Net.HttpResponseStream.Dispose(Boolean disposing)

   at SocketHttpListener.Net.HttpConnection.Close(Boolean force)

   at EmbyServer.SocketSharp.WebSocketSharpListener.TryClose(HttpListenerContext ctx, Int32 statusCode)

 

2018-08-07 18:21:24.269 Info HttpServer: HTTP POST http://localhost:8096/system/shutdown. UserAgent: 

[Luke 42089]

Why do you say ugh? What are you trying to show us with this log? Thanks !

[ecs0set 3]

Why do you say ugh? What are you trying to show us with this log? Thanks !

 

Sorry, the restore failed with the errors shown.  Basically, the Backup Plugin identified the backup file but did not seem to be able to read it.  However some combination of clicking has restored the config so all is forgiven!

 

Thanks for the suggestions! :thumbup:

Edited August 7, 2018 by ecs0set