New Emby App Not Working

[MerlinTA 0]

Hi There

 

I have an LG C8 and just updated the EMBY app

 

The old one was working perfectly.

 

I do not run an emby server

 

My friend does.

 

We all connect to him

 

With the new app, everything is slow.

 

When i try play anything, movie, series, any type format makes no difference.

 

It hangs after 2 seconds, then 15 seconds later it plays for another 2 seconds and so on and so on

 

Is there any way i can reload the older app. The new looks good but certainly does not work

 

I was using the old one successfully for 2 month. Stupid me thinking new is better !

 

regards

Merlin

[Luke 42077]

Can we look at an example? Please attach the information requested in how to report a problem:

https://emby.media/community/index.php?/topic/790-how-to-report-a-problem/?view=getnewpost

Thanks.

[bloemb 2]

i have a C8 too, updated the app and had similar problems like you. before i never had problems...

 

i checked on my wifi router and saw that the tv was using 5ghz. i had issues before with 5ghz and other devices that are located at the same place where my tv is. so i switched off 5ghz on my router and everything worked perfectly again.

 

i cant confirm, that my lg tv was using the 2.4ghz freq when everything was working before. but i saw lg updated their web os about the same time when the new emby app was released. i think they changed something, that changed the way the frequency is beeing selected.

[Luke 42077]

Thanks for the feedback.

[shrouski 7]

Is the LG firmware up to date? My B7 had a firmware fix in May for 5Ghz, not sure if the 2018 models were also affected?