Unable to browse or install plugins.

[Visa 0]

Hi!

I recently did a clean install updating from 3.3.0 to 3.5.2, and after initial setup I noticed that I cant install any plugins or browse them. I've tried updating to the latest beta available but that gives the same error, unfortunately.

 

Server dashboard shows the following errors:

Check for plugin updates failed, Check for application updates failed

info box tells us the following:

The SSL connection could not be established, see inner exception. at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo(CancellationToken cancellationToken) at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePluginUpdates(Version applicationVersion, Boolean withAutoUpdateEnabled, CancellationToken cancellationToken) at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask.Execute(CancellationToken cancellationToken, IProgress`1 progress) at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)

I've attached the server log.

 

Any help would be appreciated!

embyserver.txt

[Luke 42077]

Yes it looks like all outgoing https is failing on your machine. This is actually happening due to a defect in the .net core runtime that only occurs when it has trouble reading your local certificate store.

 

A user in this forum found the solution, I will see if i can find that thread. You probably have a certificate in /etc/ssl/certs that the .net core runtime is being denied read access to (If i recall correctly).

[Visa 0]

Yes it looks like all outgoing https is failing on your machine. This is actually happening due to a defect in the .net core runtime that only occurs when it has trouble reading your local certificate store.

 

A user in this forum found the solution, I will see if i can find that thread. You probably have a certificate in /etc/ssl/certs that the .net core runtime is being denied read access to (If i recall correctly).

 

I think I might have found the post you were talking about:

https://emby.media/community/index.php?/topic/59531-external-ssl-connections-crashing/page-3&do=findComment&comment=589538

Just like the poster, I had a couple of completely unrelated certificates set to only be readable as root, and that seems to have caused the problem.

 

Thank you so much for helping!

[Luke 42077]

Yup that's it, thanks for the feedback.