Server Refusing Connection

[Spaceboy 2573]

Since Saturday I have been having regular occasions where the server stops responding. the browser on the machine tells me the server is refusing the connection. example log attached. it seems to happen mostly as a result of clients connecting, its happened connecting from Android tv and ios so not specific to one. the server keeps running, it does not crash. electron is still in the task manager and the icon in the tray. but the server stops logging anything. Attempting to restart from the tray tells me that i cannot restart the server. i have to end the electron tasks and restart emby.

 

also tried removing some plugins, didnt really make any difference, sometimes its up for days, other times seconds.

 

embyserver.txt

Edited August 2, 2018 by Spaceboy

[Luke 42085]

I would suggest removing these plugins, and then see if the issue persists:

2018-08-02 18:37:26.014 Info App: Loading EmbyReports, Version=1.0.15.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\EmbyReports.dll
2018-08-02 18:37:26.014 Info App: Loading GameBrowser, Version=3.1.3.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\GameBrowser.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Channels.PlayOn, Version=1.1.3.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Channels.PlayOn.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Plugins.CNET-TV, Version=1.0.5448.33319, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.CNET-TV.dll
2018-08-02 18:37:26.014 Info App: Loading FrontViewLCDSmartie, Version=1.0.0.5, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.FrontView.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Plugins.PushOverNotifications, Version=3.1.1.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.PushOverNotifications.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Plugins.TuneIn, Version=1.1.9.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.TuneIn.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Plugins.TWiT, Version=3.0.1.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.TWiT.dll
2018-08-02 18:37:26.014 Info App: Loading MovieThemeSongs, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\moviethemesongs.dll
2018-08-02 18:37:26.014 Info App: Loading MovieThemeVideos, Version=1.5.1.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MovieThemeVideos.dll
2018-08-02 18:37:26.014 Info App: Loading playback_reporting, Version=1.0.18.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\playback_reporting.dll
2018-08-02 18:37:26.014 Info App: Loading statistics, Version=2.0.5.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\Statistics.dll
2018-08-02 18:37:26.014 Info App: Loading SubDb, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\SubDb.dll
2018-08-02 18:37:26.014 Info App: Loading ThemeSongs, Version=1.6.0.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\themesongs.dll
2018-08-02 18:37:26.014 Info App: Loading ThemeVideos, Version=1.5.1.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\ThemeVideos.dll
2018-08-02 18:37:26.014 Info App: Loading YTrailers, Version=1.5.1.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\YTrailers.dll

Thanks.

[CBers 7474]

Can't Emby put up a message on startup/update, warning the Administrator that there are unsupported plugins installed?

[Spaceboy 2573]

I would suggest removing these plugins, and then see if the issue persists:

2018-08-02 18:37:26.014 Info App: Loading EmbyReports, Version=1.0.15.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\EmbyReports.dll
2018-08-02 18:37:26.014 Info App: Loading GameBrowser, Version=3.1.3.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\GameBrowser.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Channels.PlayOn, Version=1.1.3.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Channels.PlayOn.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Plugins.CNET-TV, Version=1.0.5448.33319, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.CNET-TV.dll
2018-08-02 18:37:26.014 Info App: Loading FrontViewLCDSmartie, Version=1.0.0.5, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.FrontView.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Plugins.PushOverNotifications, Version=3.1.1.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.PushOverNotifications.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Plugins.TuneIn, Version=1.1.9.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.TuneIn.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Plugins.TWiT, Version=3.0.1.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.TWiT.dll
2018-08-02 18:37:26.014 Info App: Loading MovieThemeSongs, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\moviethemesongs.dll
2018-08-02 18:37:26.014 Info App: Loading MovieThemeVideos, Version=1.5.1.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MovieThemeVideos.dll
2018-08-02 18:37:26.014 Info App: Loading playback_reporting, Version=1.0.18.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\playback_reporting.dll
2018-08-02 18:37:26.014 Info App: Loading statistics, Version=2.0.5.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\Statistics.dll
2018-08-02 18:37:26.014 Info App: Loading SubDb, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\SubDb.dll
2018-08-02 18:37:26.014 Info App: Loading ThemeSongs, Version=1.6.0.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\themesongs.dll
2018-08-02 18:37:26.014 Info App: Loading ThemeVideos, Version=1.5.1.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\ThemeVideos.dll
2018-08-02 18:37:26.014 Info App: Loading YTrailers, Version=1.5.1.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\YTrailers.dll

Thanks.

the issue persists

 

embyserver.txt

[Spaceboy 2573]

I would suggest removing these plugins, and then see if the issue persists:

2018-08-02 18:37:26.014 Info App: Loading EmbyReports, Version=1.0.15.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\EmbyReports.dll
2018-08-02 18:37:26.014 Info App: Loading GameBrowser, Version=3.1.3.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\GameBrowser.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Channels.PlayOn, Version=1.1.3.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Channels.PlayOn.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Plugins.CNET-TV, Version=1.0.5448.33319, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.CNET-TV.dll
2018-08-02 18:37:26.014 Info App: Loading FrontViewLCDSmartie, Version=1.0.0.5, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.FrontView.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Plugins.PushOverNotifications, Version=3.1.1.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.PushOverNotifications.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Plugins.TuneIn, Version=1.1.9.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.TuneIn.dll
2018-08-02 18:37:26.014 Info App: Loading MediaBrowser.Plugins.TWiT, Version=3.0.1.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.TWiT.dll
2018-08-02 18:37:26.014 Info App: Loading MovieThemeSongs, Version=1.6.0.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\moviethemesongs.dll
2018-08-02 18:37:26.014 Info App: Loading MovieThemeVideos, Version=1.5.1.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\MovieThemeVideos.dll
2018-08-02 18:37:26.014 Info App: Loading playback_reporting, Version=1.0.18.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\playback_reporting.dll
2018-08-02 18:37:26.014 Info App: Loading statistics, Version=2.0.5.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\Statistics.dll
2018-08-02 18:37:26.014 Info App: Loading SubDb, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\SubDb.dll
2018-08-02 18:37:26.014 Info App: Loading ThemeSongs, Version=1.6.0.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\themesongs.dll
2018-08-02 18:37:26.014 Info App: Loading ThemeVideos, Version=1.5.1.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\ThemeVideos.dll
2018-08-02 18:37:26.014 Info App: Loading YTrailers, Version=1.5.1.1, Culture=neutral, PublicKeyToken=null from C:\Users\MediaServer\AppData\Roaming\Emby-Server\programdata\plugins\YTrailers.dll

Thanks.

so any further thoughts please @@Luke ? 

[Luke 42085]

Can't Emby put up a message on startup/update, warning the Administrator that there are unsupported plugins installed?

 

It's not that they're unsupported, it's that it's difficult to troubleshoot this sort of thing when they are present.

[Spaceboy 2573]

It's not that they're unsupported, it's that it's difficult to troubleshoot this sort of thing when they are present.

except in this case it was a complete red herring. so how about responding to the person that is unable to use emby please @@Luke?

[Luke 42085]

Thank you for your patience.

[Spaceboy 2573]

Thank you for your patience.

would you mind explaining what I’m being patient for? Do you know what the problem is?

[Luke 42085]

I'm not sure what it is yes.