Can't add to collection

[Jack Burton 98]

Haven't added to a collection in a while so I don't know if it's a recent update issue. When I try to add a movie, the add to collection screen pops up as usual, but I can't select any collections. The drop down menu only has "new" as an option, the collection list doesn't show up

[Luke 42081]

This is happening for some users who don't have access to all libraries enabled. We're looking into it. Thanks.

[doffactory 3]

Any update on this? I believe I ran into this problem. Running emby via docker, and the file/folder ownership is correct. Whenever I want to add a new collection to the existing list, I see a never ending loading circle...

[alesk76 5]

I have the same problem... after some time I try to add a few folders to my Library  ...I add it an all but then when Im on my Samsung Tizen TV I see what I have add to LIbrary but the folder is empty...

and strange on my older Samsung Tizen If I go to folders I see files (but it should be also in Movies section - movie section is empty) .... but on new QLED Samsung TV I can not move to my Folder option ...also Tizen TV 

 

Im useing latest Beta 43014 I thing server... when I have 4309 it worked... 

Edited October 13, 2019 by alesk76

[Happy2Play 9783]

Any update on this? I believe I ran into this problem. Running emby via docker, and the file/folder ownership is correct. Whenever I want to add a new collection to the existing list, I see a never ending loading circle...

Every issue can be different, can you go over a specific example.

[Happy2Play 9783]

I have the same problem... after some time I try to add a few folders to my Library  ...I add it an all but then when Im on my Samsung Tizen TV I see what I have add to LIbrary but the folder is empty...

and strange on my older Samsung Tizen If I go to folders I see files (but it should be also in Movies section - movie section is empty) .... but on new QLED Samsung TV I can not move to my Folder option ...also Tizen TV 

 

Im useing latest Beta 43014 I thing server... when I have 4309 it worked... 

Sorry but this is a about Collections not Libraries so you may need to open a new topic.

[doffactory 3]

Every issue can be different, can you go over a specific example.

 

Thanks. The specific example is pretty general: docker running on a server, everything works, but when I click on a movie to add to Collection > New Collection > Save the circle is never ending, no particular errors in logs, just never ending saving. As soon as a hit somewhere else on the screen the saving is interrupted and forgotten. Nothing gets saved as New collection. I already have other collections, the file/folder ownerships are the same as for the rest of functional emby. What this means is that something is broken with adding New Collections.

[Happy2Play 9783]

Thanks. The specific example is pretty general: docker running on a server, everything works, but when I click on a movie to add to Collection > New Collection > Save the circle is never ending, no particular errors in logs, just never ending saving. As soon as a hit somewhere else on the screen the saving is interrupted and forgotten. Nothing gets saved as New collection. I already have other collections, the file/folder ownerships are the same as for the rest of functional emby. What this means is that something is broken with adding New Collections.

First I would enable debug logging (Dashboard-Logs).  Enabling and disabling this option requires a server restart to start and stop this logging level.  Then provide a debug log of you trying to create a collection. 

 

Does the user have access to the Collection library (Dashboard-Users-the user-Access-library access)?

 

@@doffactory

 

Also are your items multiversion?

Edited October 13, 2019 by Happy2Play