iOS app not starting, hangs on black screen

[sedvideo 0]

Any thoughts, or anyone else seen this? I works from all other access points, mobile Chrome and Safari browsers, Chrome browser on macOS. 

I am using the iOS 12 Beta Public Release, I think its up to v4, and also using the Beta of Emby app, kicking the tires on all things here. Curious if anyone has a similar issue. Thanks.

 

Brandon

[legallink 187]

I would put this in the testing forum and not here. This is for stable releases.

[sedvideo 0]

Will do. Thanks.

[Luke 42077]

We're looking into this, thanks.

[Oracle 85]

Noticed this issue on the iPad as well. My simple solution, exit out and back into the app & it loads fine. Rather frustrating after a while. Hopefully a bug fix will do the trick.

[Luke 42077]

We're working on it, thanks.

[thetrg 0]

I am having a similar issue in IOS app, TVOS app, and even in IOS chrome browser. The “up next” will not load in the chrome web view... I believe “up next” not loading is what is causing the App versions to hang as well. Server is running without error, so it looks to be on the side of Emby. It’s been nearly constant for weeks now.

 

 

Noticed this issue on the iPad as well. My simple solution, exit out and back into the app & it loads fine. Rather frustrating after a while. Hopefully a bug fix will do the trick.

[Luke 42077]

I am having a similar issue in IOS app, TVOS app, and even in IOS chrome browser. The “up next” will not load in the chrome web view... I believe “up next” not loading is what is causing the App versions to hang as well. Server is running without error, so it looks to be on the side of Emby. It’s been nearly constant for weeks now.

 

 

 

Hi there @@thetrg, please attach the information requested in how to report a problem. thanks !

[Luke 42077]

@@sedvideo, the original issue reported by you is resolved in version 1.5.7 of Emby for iOS. Thanks guys.

[jasonsimth 0]

it was working smooth on my iPad Pro when it was running on ios 10 however as I have updated to ios 11.3 whenever now I am opening the app it only loads a blank screen on the start up and crashes after a while automatically. How do I fix it?

 

with regards

https://notepad.software/ https://vidmate.onl/download/ https://filezilla.software/

Edited September 23, 2018 by jasonsimth

[Luke 42077]

We're looking into it, thanks.