Demati 5 Posted July 19, 2018 Posted July 19, 2018 I update to the latest server release today. Immediately live tv stopped working. It seems like the rest of my media is working however. I don't have this problem on the previous stable release (3.4.1.0). I've reverted back to the previous release for now. Attached is my log file from version 3.5.0.0. My server is running on Linux Mint. If you need any more information to troubleshoot let me know. embyserver.txt
Demati 5 Posted July 19, 2018 Author Posted July 19, 2018 Hi, did you try refreshing the guide? I did not. When I went to the guide it had data. I'll try that now.
Demati 5 Posted July 19, 2018 Author Posted July 19, 2018 @@Luke The guide refresh seems to have fixed it. Thank you!
Demati 5 Posted July 19, 2018 Author Posted July 19, 2018 @@Luke, I may have spoken too soon. It appears that everything works fine on my local network but Live TV still does not work on a remote connection to the server. I can't watch live tv from my phone when I am on a remote connection. I also tried it on a friend's Nvidia Shield at a different location we could not tune in live tv there either. I've attached my latest server log. I did confirm that switching to the previous stable release does still work, however. embyserver.txt
Luke 42077 Posted July 19, 2018 Posted July 19, 2018 and the ffmpeg log? this server log looks OK with no obvious problem.
Demati 5 Posted July 19, 2018 Author Posted July 19, 2018 and the ffmpeg log? this server log looks OK with no obvious problem. My memory is failing me. It has been a long time since I have had to look at that log. Do you remember the path to it?
Luke 42077 Posted July 19, 2018 Posted July 19, 2018 It will be in the same folder as the server log, right next to it.
Demati 5 Posted July 19, 2018 Author Posted July 19, 2018 @@Luke, Not quite sure which of the FFMPEG logs will be helpful so I attached all of them that have today's date. ffmpeg-remux-cf377f60-102d-4d3f-bd1f-ad02b7520730.txt ffmpeg-remux-fd957450-fbb1-44bf-9777-bd408b7e34e7.txt ffmpeg-transcode-8b07898c-dbdb-44dc-90f9-196373a26f0a.txt ffmpeg-transcode-733ff69f-6f5e-4a00-a386-efebfd8b1a4f.txt ffmpeg-transcode-11390483-990d-4d65-a14c-850873979b89.txt
Luke 42077 Posted July 19, 2018 Posted July 19, 2018 Can you try dropping the in-app quality setting to force the server to transcode it? thanks.
Demati 5 Posted July 20, 2018 Author Posted July 20, 2018 Can you try dropping the in-app quality setting to force the server to transcode it? thanks. This made no difference. The app on Android just spins indefinitely. Another strange thing is that it sporadically works. I stopped and started the service several times on version 3.5.0.0 and half the time remote connections for live tv works and the other half it does not. The previous stable release doesn't display this behavior. I checked the log this morning and there are several websocket errors towards the tail end of the log. embyserver.txt
Luke 42077 Posted July 21, 2018 Posted July 21, 2018 We're going to have a 3.5.1 server release. I would suggest trying with that. Thanks !
justinglock40 0 Posted July 21, 2018 Posted July 21, 2018 I'm getting this on Ubuntu when trying to go the Live TV> TV Guide Data> XML TV. Could not find file '/dashboard-ui/components/tvproviders/.template.html'.
Luke 42077 Posted July 22, 2018 Posted July 22, 2018 I'm getting this on Ubuntu when trying to go the Live TV> TV Guide Data> XML TV. Could not find file '/dashboard-ui/components/tvproviders/.template.html'. I tested this and it only occurs immediately following the startup wizard. The workaround for now is simply to relaunch the web UI at: http://localhost:8096 And then go back to the live tv configuration section. Please let us know if this helps. Thanks.
ddurdle 75 Posted August 14, 2018 Posted August 14, 2018 Did this ever get resolved? My IPTV worked fine before 3.5.0 but when tested on 3.5.2, none of my IPTV channels work. When I test with chrome on 3.3.12, I get Direct Play -- stream works. When I force transcode, stream continues to work with transcode. On 3.5.2, the same streams, it says the container is not compatible and forces transcode, but nothing plays (just spinning logo). I can see the transcode log is generated but no files show up in transcoding temporary folder. I can run the ffmpeg command manually from command line and it works.
ddurdle 75 Posted August 14, 2018 Posted August 14, 2018 A followup: if I run the ffmpeg command that emby is trying to run while emby is spinning, the playback starts. So it looks like those experiencing this issue might be more related to the ffmpeg command not running successfully.
Luke 42077 Posted August 14, 2018 Posted August 14, 2018 Can we look at an example? Please attach the information requested in how to report a media playback issue. thanks.
ddurdle 75 Posted August 20, 2018 Posted August 20, 2018 It turned out to be an issue with ffmpeg. I'm using the newer version included with 3.5.2 rather then the one included with the previous version. It works and works very well now. A drastic improvement over previous versions of Emby and it worked pretty good as it was
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