TV shows and favourites not working

[dansblackcat 37]

Hi everyone

 

Originally posted my issue here (post #49)- https://emby.media/community/index.php?/topic/5603-sony-bravia-error/page-3

 

Started a fresh thread because I discovered that my issue isn't limited to just my Sony TV.

 

 

I am unable to access TV shows or Favourites on any of my DLNA devices.

Next up, Resume and Latest folders all work fine and media within them plays without issue.

Movies and Music work fine.

 

 

My devices show the following errors when I try to access shows or favourites:-

Sony TV:  Cannot receive the content list

Panasonic TV:  connection to the server failed

PS3:  DLNA protocol error 4405

 

TV works fine on Web Client and also EMC.

 

[Luke 42077]

Do you have an Android smart phone?

[dansblackcat 37]

Yes and also an android tablet.

[Luke 42077]

Would you mind installing bubble upnp on one of them and seeing how this compares? thanks.

[dansblackcat 37]

Hi Luke,

 

Bubble upnp is the same. Tv shows and favorites are empty, all other folders are fine.

[Luke 42077]

Thanks.

[dansblackcat 37]

Just updated to the latest .29 beta server and it's working again now.

Edited July 9, 2018 by dansblackcat

[Luke 42077]

Thanks for the feedback.

[dansblackcat 37]

Did you push through a fix of some kind or was it just a coincidence?

[dansblackcat 37]

I spoke too soon. I now see all the tv shows in the folder but there are no season folders or episodes. No errors like previously reported, they're just empty

 

Sorry for jumping the gun

Edited July 9, 2018 by dansblackcat

[Luke 42077]

Please make sure to attach the information requested in how to report a problem:

https://emby.media/community/index.php?/topic/790-how-to-report-a-problem/?view=getnewpost

Thanks.

[dansblackcat 37]

Ok so I've had no luck fixing this myself.

Here's what I've tried and tested.

 

My TV folder is on the same drive as my Music folder which works fine so I  assumed it's not a drive issue.

I checked all folder permission and they look ok.

I made a second TV folder (TV2) on a different drive (the same drive as my movies) and added it on the emby server by creating a second tv library (called TV shows) rather than adding it to the existing one (TV).

I added a single TV series (Weeds) to test and ran all the necessary scans.  The new library has the same issues as the other one.  The series itself appears fine but when entering into it on any DLNA devices it is empty, no season folders or any media.

 

 

Server PC W10 x64 Pro 1803

Emby Server:  3.4.1.30 beta

 

 

Log attached

10072018.txt

Edited July 11, 2018 by dansblackcat

[Luke 42077]

Resolved for next release, thanks.

[dansblackcat 37]

Updated the server last night and played a few TV episodes.  All working great.

 

Many thanks for your help and effort Luke ( and any others involved).  Really appreciated.