multi episode file not initially recognized

[macbean 3]

As an example, the following file was dropped into its folder:

 

12 Monkeys - S04E10-E11 HDTV-720p.mkv

 

Emby sees the files and shows that it has Episode 10 (only).

 

10. The Beginning (1)

 

If i browse to the season and do "refresh metadata" it shows up as the multi episode file:

 

10-11. The Beginning (1), The Beginning (2)

 

I modified my naming when I initially found i had this issue but its still doesn't work automatically.  

 

any suggestions?

[Happy2Play 9783]

Had no issue adding the file as you have listed above.

  <dateadded>2018-07-07 04:34:05</dateadded>
  <title>The Beginning (1), The Beginning (2)</title>

 

[macbean 3]

what specific naming convention do you use?  

[Happy2Play 9783]

what specific naming convention do you use?  

 

The name you provided.  

 

12 Monkeys - S04E10-E11 HDTV-720p.ext

[macbean 3]

what mechanism are you using to have emby discover new files?  I'm currently set to real time monitoring.  

[Happy2Play 9783]

what mechanism are you using to have emby discover new files?  I'm currently set to real time monitoring.  

 

Same

 

Have you tried removing the episode perform a library scan, then re-adding it?  Sounds like a issue with existing metadata.

[macbean 3]

When I first realized the issue, i tried reimporting it and it still came in as just the first episode.  After a good bit of testing, the only thing that I found that worked was to do as I mentioned above.  Let it import as the single episode, then refresh the metadata where it then picks up on the fact that it is a multiple episode file.  

[Luke 42081]

Perhaps you imported it with a pre existing nfo file? In which case the episode numbers in the nfo file would be used.