Convert Media error during transcode

[ewalkersc 8]

I am trying to use the convert media on some of my recorded live tv.  Below is the error from the log file when it tries to convert.   I am running server version 3.4.1.0 on a QNAP NAS.

 

 

 

2018-06-22 00:01:17.549 Info App: Profile: Cloud Sync, Path: /share/media/Recordings/2018 FIFA World Cup/2018 FIFA World Cup 2018_06_20_08_00_00 - Portugal vs. Morocco.ts, isEligibleForDirectPlay: True, isEligibleForDirectStream: True
2018-06-22 00:01:17.549 Info App: Profile: Cloud Sync, No direct play profiles found for Path: /share/media/Recordings/2018 FIFA World Cup/2018 FIFA World Cup 2018_06_20_08_00_00 - Portugal vs. Morocco.ts
2018-06-22 00:01:17.590 Info MediaEncoder: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -re -hwaccel vaapi -hwaccel_output_format vaapi -vaapi_device /dev/dri/card0 -i file:"/share/media/Recordings/2018 FIFA World Cup/2018 FIFA World Cup 2018_06_20_08_00_00 - Portugal vs. Morocco.ts" -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_vaapi -force_key_frames "expr:gte(t,n_forced*5)" -vf "format=nv12|vaapi,hwupload" -b:v 6777638 -maxrate 6777638 -bufsize 13555276 -r 30 -profile:v 578 -level 41 -vsync -1 -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 copy -y "/share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata/sync/9527b2279d714d54a6943aaeb153e536/1ae4c1d99dd54a7db7d6ac7ac12e1217/22ad6e776a7940fda7ebaac68188d10b.mp4"
2018-06-22 00:01:17.745 Info MediaEncoder: FFMpeg exited with code 1
2018-06-22 00:01:17.822 Error App: Error during sync transcoding
    *** Error Report ***
    Version: 3.4.1.0
    Command line: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll -programdata /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata -ffmpeg /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -ffprobe /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -defaultdirectory /share/CACHEDEV1_DATA -updatepackage emby-server-qnap_{version}_x86_64.qpkg
    Operating system: Unix 4.2.8.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Processor count: 4
    Program data path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata
    Application directory: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system
    System.Exception: Encoding failed
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Emby.Server.MediaEncoding.Encoder.MediaEncoder.<EncodeVideo>d__75.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Emby.Server.Sync.SyncJobProcessor.<Sync>d__28.MoveNext()
    System.Exception
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Emby.Server.MediaEncoding.Encoder.MediaEncoder.<EncodeVideo>d__75.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Emby.Server.Sync.SyncJobProcessor.<Sync>d__28.MoveNext()
 

[Luke 42085]

Did it generate a transcode log? Can you please attach that? Thanks.

[ewalkersc 8]

Here is the text of the log

 

 

/share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -re -hwaccel vaapi -hwaccel_output_format vaapi -vaapi_device /dev/dri/card0 -i file:"/share/media/Recordings/2018 FIFA World Cup/2018 FIFA World Cup 2018_06_20_08_00_00 - Portugal vs. Morocco.ts" -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_vaapi -force_key_frames "expr:gte(t,n_forced*5)" -vf "format=nv12|vaapi,hwupload" -b:v 6777638 -maxrate 6777638 -bufsize 13555276 -r 30 -profile:v 578 -level 41 -vsync -1 -map_metadata -1 -map_chapters -1 -threads 0 -codec:a:0 copy -y "/share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata/sync/9527b2279d714d54a6943aaeb153e536/1ae4c1d99dd54a7db7d6ac7ac12e1217/22ad6e776a7940fda7ebaac68188d10b.mp4"


ffmpeg version 3.4.2 Copyright © 2000-2018 the FFmpeg developers

[Luke 42085]

Please attach the complete log file, thanks.

[ewalkersc 8]

That is all that was in it

[Luke 42085]

Ok, try turning off vaapi.

[ewalkersc 8]

That looks to be working.  I have a QNAP TS-251+ running my emby server.  Should I have any hardware acceleration enabled?

[Luke 42085]

Yes vaapi is supported but occasionally it may fail with certain files and the conversion process doesn't yet have an automatic fallback to cpu transcoding.

[ewalkersc 8]

Is there a known list of files that fail?  It doesn't seem to convert any of my recorded live TV.

[Luke 42085]

Normally it should be fine with mpeg2 ts so i would have expected this one to work.