cannot install emby server

[somereedbeastie_lucifan 0]

hi there

 

I had to reset laptop and I cannot install Emby keep getting error 'application cannot be started,contact application vendor.'

Its never done this before.Any help be great  

 

Samantha x

[ebr 16185]

Hi.  Please Google "clear clickonce cache" and try that procedure and then try again.

 

Please let us know if this helps.

 

Thanks.

[somereedbeastie_lucifan 0]

have googled it but dont understand what procedure I am meant to be doing 

[ebr 16185]

Try running this from the command line:

rundll32 dfshim CleanOnlineAppCache

[somereedbeastie_lucifan 0]

 

Try running this from the command line:

rundll32 dfshim CleanOnlineAppCache

am no computer savvy where do i run rhis I Dont know anything about this...can you guide me through it please 

 

[somereedbeastie_lucifan 0]

is there anyone free to talk me through this I Do not know where to start please help   

[mastrmind11 722]

open a command prompt and copy/paste the command above into it, then press the enter key

[somereedbeastie_lucifan 0]

okay command prompt as in the windows one,,,do I type all of that command or just the first few letters ,,sorry for being so bad 

[somereedbeastie_lucifan 0]

cannot seem to get it to work..looking at youtube vids but not having much luck...

[mastrmind11 722]

okay command prompt as in the windows one,,,do I type all of that command or just the first few letters ,,sorry for being so bad 

this whole command:  

rundll32 dfshim CleanOnlineAppCache

simply copy and paste it onto the same line in the command prompt you opened.

[somereedbeastie_lucifan 0]

right copied and pasted ..pressed enter nothings happened   

[somereedbeastie_lucifan 0]

its not working still getting same error 

[Luke 42080]

What version of Windows are you on?

[somereedbeastie_lucifan 0]

What version of Windows are you on?

I am using windows 10 

[Luke 42080]

Is windows fully up to date?

[somereedbeastie_lucifan 0]

yes everything is up to date 

[dansblackcat 37]

Hit the Windows key and type 'cmd', don't hit enter.  Right click on 'command prompt' and select 'run as administrator'.

Then paste in the command posted earlier.

See if that helps?

[Happy2Play 9782]

Could be this also.

 

https://emby.media/community/index.php?/topic/55143-question-about-installing-on-windows-10/?p=535635