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v1.0.7 - Videos don't resume


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Posted

Hi,

 

On my LG C8 running app version 1.0.7 if I choose to resume a video that was stopped part way through it starts playback from the beginning of the video instead of resuming.

 

I am presented with both the "Play" and Resume" options, and am definitely choosing "Resume".

 

Also the green progress indicator under the thumbnail before I click "Resume" correctly shows how far through the video it should be resuming from. But when I select it, it just starts from the beginning.

 

Attached is server log from attempting to resume a video.

 

Note: This was a direct play file so there is no associated ffmpeg log.

 

Thanks

Posted

Can you provide the media info from the web app for this video? thanks.

Posted (edited)
Below is the media info for the file corresponding to the server log I previously posted (H264, DTS), but I think it's doing it on all files. The same thing happened last night with a 4K HEVC DD5.1 file. Thanks.

 

Title 1080P H264

Codec H264

AVC Yes

Profile High

Level 41

Resolution 1920x800

Aspect ratio 2.40:1

Anamorphic No

Interlaced No

Framerate 23.9760246

Bitrate 13207 kbps

Bit depth 8 bit

Pixel format yuv420p

Ref frames 1

NAL 4

Audio

Title Eng DTS 5.1 Default

Language eng

Codec DTS

Profile DTS

Layout 5.1

Channels 6 ch

Bitrate1536 kbps

Sample rate 48000 Hz

Default Yes

Audio

TitleEng Dolby Digital stereo

Language eng

Codec AC3

Layout stereo

Channels2 ch

Bitrate 224 kbps

Sample rate 48000 Hz

Default No

Subtitle

Title Eng

Language eng

Codec SUBRIP

Default No

Forced No

External No

Container mkv

Path E:\Data\Movies\x264\Greatest Showman, The.mkv

Edited by Paul77nz
Posted

Ok thanks for the report. A couple others have reported it but we're still trying to reproduce it. Thanks.

  • 2 weeks later...
Paul77nz
Posted

Just to let you know that resume is still working in 1.0.8.

 

But very pleased with the other fixes. Thanks

Posted

Thanks. We've just had difficulty in reproducing this.

Paul77nz
Posted

@@Luke very strange, it does it for every file I've tried.

  • 3 weeks later...
Posted

@@Luke just wondering if you'd made any headway on this?

Posted

I did actually fix something similar with mobile chrome, so there's a very good chance that fix will help here. It could be two releases from now though as I had already submitted an update to LG. Thanks.

  • 5 months later...
Posted

Hate to dredge this up, but was a fix ever pushed/confirmed working?  I've see this on a few videos exactly as noted here.  Resume briefly puts the correct position on the bar, but then jumps back to the start.

 

Likewise, trying to use the chapter menus does exactly the same - just briefly jumps to where it should be, then starts at the beginning.

Posted

We have a new update in LG review. This should be resolved once that is released. Thanks !

Posted

We have a new update in LG review. This should be resolved once that is released. Thanks !

 

Ah, thanks for the info! Looking forward to the update.

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