Cannot access emby server from other machines on LAN - only from host machine

[burgertime 1]

I have emby server installed on my NAS machine which is just a headless Windows 10 box.  I'm running 3.4.1.0 as I just updated from 3.3x today.  We truthfully haven't been watching a lot of TV lately as work and parenting have had us pinned but my wife noticed a few days ago(still running 3.3x) that she couldn't get emby up on her chromebook.  I should note that we've used emby for over a year(switched from PLEX) and have had not one single problem.  emby has been an absolutely flawless piece of software. 

 

Anyhow, I remoted into the emby server host machine and updated the server to 3.4.1.0 thinking this might have been the problem - it was not.  On the server dashboard, I have the same IP address listed for "LAN" 192.168.1.200:8096.  That machine has a statically assigned IP address which I also verified using ipconfig.

 

When we try to access emby via a web browser as we always had in the past, I get:

"This site can’t be reached

192.168.1.200 took too long to respond.

Try:

 

Checking the connection

Checking the proxy and the firewall

Running Connectivity Diagnostics

ERR_CONNECTION_TIMED_OUT"

 

I went ahead and tried to access it the same way using a machine which has a wired connection but alas, I have the same problem.  It seems like the server is not running, but it definitely is because I can access it on the host machine via "http://localhost:8096/web/dashboard.html"- not to mention a taskbar icon present.

 

The only thing I can can think of that has changed between whenever the last known working time was and now, is that I swapped out our wireless router.  The current router is ASUS N66.  I'm not aware that I ever needed to make any setting adjustments on the last router in order to accommodate emby but it was a while back so perhaps I've forgotten.

 

Additionally I've attached a log file, however I don't know if it will be the correct one.

 

Thank you in advance for your assistance!

[Luke 42079]

Hi there, it could be windows firewall related. I would suggest checking out our connection troubleshooter:

 

https://github.com/MediaBrowser/Wiki/wiki/Connectivity

 

Please try the steps listed there and let us know exactly which ones succeed and which do not. thanks !

[burgertime 1]

Hi there, it could be windows firewall related. I would suggest checking out our connection troubleshooter:

 

https://github.com/MediaBrowser/Wiki/wiki/Connectivity

 

Please try the steps listed there and let us know exactly which ones succeed and which do not. thanks !

This was it.  There was some sort of embyserver.exe entry in the firewall settings which had it blocked.  I deleted those entries and it now works.  thank you very much!

[Luke 42079]

Thanks for the feedback.