Emby on Server 2016 crashes when playback start

[stony79 0]

@@stony79

 

As an initial test - can you install vlc and play a video ok directly on the server - so no emby involvement

 

also this is Server 2016 with the full gui - i.e. not the core version

 

@@PenkethBoy

 

I installed the latest vlc and playback of video is fine, no problem

 

The server 2016 is with gui, it is a Server 2016 Standard

[PenkethBoy 2068]

copy this into a *.bat file and put it in a directory - then copy in a couple of the problem mkv files

REM Testing for loop
FOR %%m in (*.mkv) do (
REM ReMux MKV to MP4 and remove chapters
F:\Video\ffmpeg\bin\ffmpeg -i "%%m" -c:v copy -c:a copy -map_chapters -1 "%%~nm.mp4"
echo ====================================================
)

change the path to the emby ffmpeg version on your server

 

Save and run the bat file

 

all it does is copy the video and audio streams to a MP4 file and remove any chapters - it should run very quickly 

 

see if you get any errors on the command window

 

if you do get errors try a diff version of ffmpeg as luke suggested

[stony79 0]

@@PenkethBoy

 

I did as you described, I put 3 videos in an folder and the script and there are no errors and the MP4 files run in vlc.

 

log of the script is attached

test_log.txt

[PenkethBoy 2068]

was that using the emby ffmpeg?

[stony79 0]

was that using the emby ffmpeg?

 

Yes, I changed the path to the ffmpeg of emby

[Luke 42078]

can you try playing something that can direct play without ffmpeg involvement? thanks.

[PenkethBoy 2068]

all three of those files have errors - frame size not set - which may or may not affect emby

[PenkethBoy 2068]

Add the three files you have run through ffmpeg to an emby library - setup a test one

 

then scan them in and try and play the mp4 files

[stony79 0]

can you try playing something that can direct play without ffmpeg involvement? thanks.

 

@@Luke

 

I tried direct play, same problem. Log attached

embyserver.txt

[stony79 0]

Add the three files you have run through ffmpeg to an emby library - setup a test one

 

then scan them in and try and play the mp4 files

 

@@PenkethBoy

 

I did as you said, still the same problem. Log attached

embyserver.txt

[Luke 42078]

Try removing all of these plugins

2018-06-06 22:40:04.526 Info App: Loading CoverArt, Version=4.0.72.0, Culture=neutral, PublicKeyToken=null from C:\Users\administrator.WALHALLA\AppData\Roaming\Emby-Server\programdata\plugins\CoverArt.dll
2018-06-06 22:40:04.526 Info App: Loading Emby.HueControl, Version=0.1.0.0, Culture=neutral, PublicKeyToken=null from C:\Users\administrator.WALHALLA\AppData\Roaming\Emby-Server\programdata\plugins\Emby.HueControl.dll
2018-06-06 22:40:04.526 Info App: Loading Emby.Kodi.SyncQueue, Version=2.0.3.0, Culture=neutral, PublicKeyToken=null from C:\Users\administrator.WALHALLA\AppData\Roaming\Emby-Server\programdata\plugins\Emby.Kodi.SyncQueue.dll
2018-06-06 22:40:04.526 Info App: Loading EmbyReports, Version=1.0.10.0, Culture=neutral, PublicKeyToken=null from C:\Users\administrator.WALHALLA\AppData\Roaming\Emby-Server\programdata\plugins\EmbyReports.dll
2018-06-06 22:40:04.526 Info App: Loading MediaBrowser.Plugins.TimeLord, Version=18.5.21.659, Culture=neutral, PublicKeyToken=null from C:\Users\administrator.WALHALLA\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.TimeLord.dll
2018-06-06 22:40:04.526 Info App: Loading MediaBrowser.Plugins.TimeLordMovies, Version=18.2.19.932, Culture=neutral, PublicKeyToken=null from C:\Users\administrator.WALHALLA\AppData\Roaming\Emby-Server\programdata\plugins\MediaBrowser.Plugins.TimeLordMovies.dll
2018-06-06 22:40:04.526 Info App: Loading Messages, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null from C:\Users\administrator.WALHALLA\AppData\Roaming\Emby-Server\programdata\plugins\Messages.dll
2018-06-06 22:40:04.526 Info App: Loading playback_reporting, Version=1.0.15.0, Culture=neutral, PublicKeyToken=null from C:\Users\administrator.WALHALLA\AppData\Roaming\Emby-Server\programdata\plugins\playback_reporting.dll
2018-06-06 22:40:04.526 Info App: Loading statistics, Version=2.0.5.0, Culture=neutral, PublicKeyToken=null from C:\Users\administrator.WALHALLA\AppData\Roaming\Emby-Server\programdata\plugins\Statistics.dll

[stony79 0]

@@Luke

 

now it runs... MP4 and MKV, I tested a few files and everyone plays... GREAT !! 

 

now I have to take a look at the plugins, which make problems.

 

Thank you all for the time and the help

[stony79 0]

It seems like it is the emby hue control plugin... I was afraid of it. Then I have to look for another solution or see if I can write such a plugin myself.

[Luke 42078]

You can also report the problem to the developer.

[stony79 0]

You can also report the problem to the developer.

 

I think that wouldn't help because the developer wasn't online for the last 9 month.

 

here is the thread about that plugin 

https://emby.media/community/index.php?/topic/44781-plugin-for-controlling-hue-light/?hl=%2Bhue+%2Bcontrol

 

it was nice that the light went off automatically when you started a movie and turned on again at pause or stop.

[CBers 7450]

I think that wouldn't help because the developer wasn't online for the last 9 month.

 

here is the thread about that plugin 

https://emby.media/community/index.php?/topic/44781-plugin-for-controlling-hue-light/?hl=%2Bhue+%2Bcontrol

 

it was nice that the light went off automatically when you started a movie and turned on again at pause or stop.

 

@@chef might be interested in looking into it