Subtitles Always force a Transcode

[borngborn 0]

Help i some movies with subtitles but they always force a transcode even soft srt subs please help

[Luke 42078]

Hi there, can we please look at an example?

 

Please attach the information requested in how to report a media playback issue:

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

Thanks !

[borngborn 0]

Heres one of the log files

 

ffmpeg-transcode-bcc83f3c-2dcb-41fe-b45b-fab70cf68358.txt

[Luke 42078]

Ok, so what's happening here is Roku only supports a limited set of subtitle languages, and due to your subtitle file naming, the language is being interpreted as "Main"

X-Men Apocalypse.Main.srt
X-Men Apocalypse.mkv

Which obviously is not correct. If you name the file this way, then the language will be detected properly:

X-Men Apocalypse.eng.srt

or this way to indicate it should be the default track:

X-Men Apocalypse.eng.default.srt

To learn more please check out our Subtitles wiki:

https://github.com/MediaBrowser/Wiki/wiki/Subtitles

 

Thanks.