strange behaviour when clicking the return/back button on remote

[vangeliis 8]

First of all can I say how impressed I am with the Shield TV/Emby app combo. Worth every penny. Even subtitles work flawlessly. Not to mention the HD audio passthrough.

 

I've noticed a little glitch when I pause a film and then hit the back button on the remote to go back to the film menu.

The first click on the remote is ignored. The second click causes the glitch. For a split second the film menu page appears, then disappears, the TV screen goes black for a second or two and then the film menu page appears.

 

Anybody else have noticed this? Not a major issue but it would be nice to correct.

 

 

I'm running the latest Emby Android TV app (1.5.66g) on a Shield TV with the latest firmware.

Setup: Shield-->AVR-->Samsung TV

Edited May 15, 2018 by vangeliis

[Q-Droid 989]

Do you have "Enable Refresh Rate Switching" checked in the playback settings on the Emby client app? If so try different options like "Exact Refresh Rate" on/off and rate switching on/off. Mine does the same thing with rate switching enabled.  Shield -> Sony TV. I think it's the Shield or the TV going black when changing the refresh rate.

[vangeliis 8]

Thanks @@Q-Droid.

I'll play with these settings and report back.

[vangeliis 8]

In your opinion what’s the best settings to avoid this without compromising video quality?

[CBers 7450]

In your opinion what’s the best settings to avoid this without compromising video quality?

I leave the Refresh Rate setting off and let the TV handle it.

[vangeliis 8]

Thanks, I'll give it a go.

[ebr 16178]

Yeah, changing the display mode on your monitor will cause it to shut off for a second or two.  This is normal.

 

I agree with others that you should try without this option checked and only use it if you find it is truly necessary.

[Q-Droid 989]

I keep mine off as well and haven't really noticed any problems without it.

[vangeliis 8]

Turning Refresh Rate off fixed the problem. Thank you all for the suggestions.