Xbox one X low sound problem

[screwfaze 38]

@@Luke I have tried converting to universal mobile and universal tv but sound is still the same as the original.

[Luke 42077]

what do you mean still the same? what exactly is it?

[screwfaze 38]

Still very low and I have to turn it up

[Luke 42077]

So after converting that means the file is direct playing now, right?

[screwfaze 38]

Yes it is direct playing now.

[Luke 42077]

Ok then in that case I really think you need to try and fix this on your end via xbox & speaker settings. When it direct plays there's nothing we can do about it.

 

The only thing we can really do is force a transcode and convert the audio to stereo, but do you really want all of your files to transcode?

[screwfaze 38]

Thanks Luke I will play around with the settings and see if I can solve this

[Luke 42077]

@@FrostByte may have some tips. Thanks.

[FrostByte 5392]

Other than buying a soundbar

 

1. If you're still using your TV speakers though make sure you have the following set on your Xbox:

 

Settings

Display & Sound

Volume

Setup TV & AV control

Audio > Set this to stereo

 

Settings

Display & Sound

Audio Output

HDMI audio > set this at bitstream.  Or, you could try stereo uncompressed but that may convert it to 2 channel PCM

Format > Set this to Dolby Digital as most TV speakers support DD.  

 

2. Next if your TV has the ability to set audio output format make sure it's set at DD

 

3. Lastly, make sure you have Emby's volume control setting set high enough.  A lot of people don't know it's there

 

Start a movie in Emby on the Xbox

Click the Home button on the controller.

This should bring up a menu

Scroll to Emby Theater and click on it (should be the first item on menu)

Now you should see a volume control slider

Move this to the right

Scroll down and return to Emby Theater