vaise 340 Posted May 15, 2018 Posted May 15, 2018 I create a use for my mum to get access from her new laptop. User was Mum&John. She reported she could not connect. I tried, and after clicking on the 'Mum&John' icon, the user name in the logon screen was just 'Mum&' If I added the John to that, I was able to get connected. If you signout, you get the same issue.
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