problem with emby backup

[z3ndra 7]

hello

 

I have a problem with the plugin : backup

 

it can not create backup, it marks me "failed" every time.

 

would you have a solution please.

 

thank you

[Luke 42078]

Hi there, can you please attach the emby server log? you can learn how to do that here:

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks !

[z3ndra 7]

there are several files. which should I transmit?

[z3ndra 7]

2018-05-12 00:10:00.004 Error Server Configuration Backup: Could not create backup directory /home/desktop/Moovix/backup server/Emby Backup - 2018-05-12 12.10.0 - Auto
    *** Error Report ***
    Version: 3.4.1.0
    Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
    Operating system: Unix 4.9.87.6
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: True
    Processor count: 4
    Program data path: /var/lib/emby
    Application directory: /opt/emby-server/system
    System.UnauthorizedAccessException: Access to the path '/home/desktop/Moovix/backup server/Emby Backup - 2018-05-12 12.10.0 - Auto' is denied. ---> System.IO.IOException: Permission denied
     --- End of inner exception stack trace ---
     at System.IO.UnixFileSystem.CreateDirectory(String fullPath)
     at System.IO.Directory.CreateDirectory(String path)
     at Emby.Server.Implementations.IO.ManagedFileSystem.CreateDirectory(String path)
     at MBBackup.ServerEntryPoint.<ExecuteBackup>d__61.MoveNext()
    System.UnauthorizedAccessException
     at System.IO.UnixFileSystem.CreateDirectory(String fullPath)
     at System.IO.Directory.CreateDirectory(String path)
     at Emby.Server.Implementations.IO.ManagedFileSystem.CreateDirectory(String path)
     at MBBackup.ServerEntryPoint.<ExecuteBackup>d__61.MoveNext()
    InnerException: System.IO.IOException
    System.IO.IOException: Permission denied

[Luke 42078]

Hi, you need to make sure that emby server has write access to this folder:

/home/desktop/Moovix/backup server

Please let us know if this helps. Thanks.

[z3ndra 7]

super, it work now. thank u