Crestj 68 Posted May 1, 2018 Posted May 1, 2018 Running Server v3.3.1.0 with CoverArt v4.0.70.0 As you can see from the images attached I am seeing some, not all, poster images for movies not showing properly. The first you can see the disk icons not showing correctly. The disk images are showing correctly in the individual movies. The second seems to have misaligned the image. The third is just not showing?!?! These "Primary" images are the same if I look in the "edit images" section of these films. If I download the Primary image again for a collection (for the disk issue) or a movie (for the other 2 issues) it seems to correct itself. I have tried a full "Refresh Metadata" on the Movies folder but it seems to correct some but break others. I guess this is a CoverArt issue?
Luke 42080 Posted May 1, 2018 Posted May 1, 2018 are you on a lower power system? you may want to consider not running cover art.
BasJaspers 3 Posted May 1, 2018 Posted May 1, 2018 Hello, I have the same problem. I don't use cover art, but I do not have covers in Kodi and also no covers when I browse the library directly in a web browser. Emby Version 3.3.1.0 Another thing I am noticing is that I have disabled autoupdate, and still it does automatic updates. I think this should not happen.
Luke 42080 Posted May 1, 2018 Posted May 1, 2018 Hello, I have the same problem. I don't use cover art, but I do not have covers in Kodi and also no covers when I browse the library directly in a web browser. Emby Version 3.3.1.0 Another thing I am noticing is that I have disabled autoupdate, and still it does automatic updates. I think this should not happen. If you don't use cover art, then you're not having the same problem. Please see how to report a problem. Thanks.
Crestj 68 Posted May 1, 2018 Author Posted May 1, 2018 @@Luke, the server is plenty powerful enough (i3 7100T with 16GB ram running on SSD's) Never had a problem before, just started noticing these in the last couple of weeks.
Crestj 68 Posted May 2, 2018 Author Posted May 2, 2018 @@Luke, when you say not running CoverArt, do you mean uninstall or is there a way to simply disable it? If I uninstall and reinstall later will it keep the settings I had for it?
Crestj 68 Posted May 2, 2018 Author Posted May 2, 2018 Uninstalled and restarted server. I now get the same but without CoverArt
Luke 42080 Posted May 2, 2018 Posted May 2, 2018 Strange. I know that the image library we use uses hardware acceleration. I would make sure that both windows and hardware drivers are up to date.
Crestj 68 Posted May 2, 2018 Author Posted May 2, 2018 I've just updated everything on the server even down the the BIOS (Thanks Spectre!)
Luke 42080 Posted May 2, 2018 Posted May 2, 2018 Well we're going to update the graphics library soon so let's see what happens then. Thanks.
Luke 42080 Posted May 4, 2018 Posted May 4, 2018 The latest beta has updated our graphics library so you could try that. You'll want to clear out the server's cache/images folder if you do.
Crestj 68 Posted May 4, 2018 Author Posted May 4, 2018 I only have my main Emby server running right now so don't really want to beta test if it might cause issues as I'll get a load of family members moaning!
Crestj 68 Posted May 10, 2018 Author Posted May 10, 2018 The latest beta has updated our graphics library so you could try that. You'll want to clear out the server's cache/images folder if you do. Did the change to the graphics library go out with Server v3.4.1.0? To clear the cache, would I just stop Emby Server, delete everything under C:\Users\<USERNAME>\AppData\Roaming\Emby-Server\programdata\cache and then restart Emby?
Crestj 68 Posted May 10, 2018 Author Posted May 10, 2018 To clear the cache, would I just stop Emby Server, delete everything under C:\Users\<USERNAME>\AppData\Roaming\Emby-Server\programdata\cache and then restart Emby? Just want to try clearing the cache and letting Emby recreate it all just to see if this helps.
Crestj 68 Posted May 18, 2018 Author Posted May 18, 2018 @@Luke, if I wanted to try the BETA, how would I do that?
Crestj 68 Posted May 18, 2018 Author Posted May 18, 2018 (edited) Hmmm well clearing the cache made no difference, still corrupt poster images. Can't really do anything with the BETA right now as I don't have time to run a parallel install. I even see the corruption in the cache! Edited May 18, 2018 by Crestj
Crestj 68 Posted June 1, 2018 Author Posted June 1, 2018 It seems I'm not the only one https://www.reddit.com/r/emby/comments/8nr5fs/help_with_buggy_album_art/
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