Subtitles not working for synced items in UWP app

[hichaam 1]

Hello,

 

I have an issue with the UWP app, subtitles doesn't work with downloaded items, when you chose them from the menu nothing happens.

 

And if I can suggest, why not download the subtitles when syncing, this way user can have them also when offline.

 

Sent from my ONEPLUS A3003 using Tapatalk

[Luke 42078]

Hi, thanks for the report. We'll test this out.

[RedSolos 0]

Hi, 

Do you have any news about this issue ? 

[Luke 42078]

On 2/13/2021 at 5:16 PM, RedSolos said:

Hi, 

Do you have any news about this issue ? 

Hi @RedSolos can you please go over an example? It seems to be working in my testing. Thanks.

[RedSolos 0]

Hi, yes

 

So i have one episode on my tv show and in my folder i have my .srt with the .mp4 when i play in direct i have the subtitles , but when i sync the episode even if emby say he sync the file in "Original" and show me the ****.vtt but there is no subtitle in the folder and no subtitle when i play

[Luke 42078]

On 2/18/2021 at 5:00 PM, RedSolos said:

Hi, yes

 

So i have one episode on my tv show and in my folder i have my .srt with the .mp4 when i play in direct i have the subtitles , but when i sync the episode even if emby say he sync the file in "Original" and show me the ****.vtt but there is no subtitle in the folder and no subtitle when i play

Hi, we're looking into this, thanks.