vangeliis 8 Posted April 3, 2018 Posted April 3, 2018 (edited) Hi, Apologies if this has already been answered but I am new to Tizen and Emby theatre (1.0.29 UK). I'm trying to play a video with external srt subtitles. When I click on the cc (closed captioning) button within the Emby app for Tizen TV (MU6470 2017) I can see two options: None and Eng. So I select Eng but nothing happens. Any clues? Many thanks, Vangeliis Edited April 3, 2018 by vangeliis
Luke 42077 Posted April 3, 2018 Posted April 3, 2018 Hi there, please try again with the next release of the app, thanks.
vangeliis 8 Posted April 3, 2018 Author Posted April 3, 2018 Hi there, please try again with the next release of the app, thanks. Fab, thanks will do. Is the UK version running behind?
Luke 42077 Posted April 3, 2018 Posted April 3, 2018 2017 releases are running a little behind, but hopefully will get released soon. Thanks.
mgworek 134 Posted April 5, 2018 Posted April 5, 2018 Quick question. I was going to wait to report it until the new release is out but I have the complete opposite of this problem. I can't get subs to stop. I have them turned off but they always show no matter what I do. Has anyone else had this? I've only had my new tv for a week and used the app on it a couple of times.
vangeliis 8 Posted April 5, 2018 Author Posted April 5, 2018 (edited) Quick question. I was going to wait to report it until the new release is out but I have the complete opposite of this problem. I can't get subs to stop. I have them turned off but they always show no matter what I do. Has anyone else had this? I've only had my new tv for a week and used the app on it a couple of times. I found this setting yesterday: Top right corner User icon-->Settings-->Playback-->Subtitles-->Subtitles Playback Mode What's your setting? Mine was set to default. What happens if you change it to 'no subtitles'? Edited April 5, 2018 by vangeliis
FrostByte 5392 Posted April 5, 2018 Posted April 5, 2018 I've got my subtitle option set at "forced only" that way only the external/internal subs with the forced flag (the ones containing non-English) will ever play. Been working great for me 1
vangeliis 8 Posted April 5, 2018 Author Posted April 5, 2018 I've got my subtitle option set at "forced only" that way only the external/internal subs with the forced flag (the ones containing non-English) will ever play. Been working great for me I've gone with 'Always on' but so far it's a hit-and-miss. Wondering whether I should 'make' my subtitles forced and try the 'forced only' option. 1
darknessgp 3 Posted April 13, 2018 Posted April 13, 2018 I found this setting yesterday: Top right corner User icon-->Settings-->Playback-->Subtitles-->Subtitles Playback Mode What's your setting? Mine was set to default. What happens if you change it to 'no subtitles'? I've got a MU6300, Samsung with Tizen. I have my subtitles set to Off both in the server and the client via the user icon. That said, seems some shows will turn them on anyways. Have to go in the playing UI and select off of "off" and then reselect "off" to get subtitles to go away.
vangeliis 8 Posted April 14, 2018 Author Posted April 14, 2018 I've got a MU6300, Samsung with Tizen. I have my subtitles set to Off both in the server and the client via the user icon. That said, seems some shows will turn them on anyways. Have to go in the playing UI and select off of "off" and then reselect "off" to get subtitles to go away. @@darknessgp What version of the app are you running?
darknessgp 3 Posted April 16, 2018 Posted April 16, 2018 I apologize for the delay. It seems to still be on 1.0.29, though the app info on the TV says the app was updated on 4/10/2018. I am running the latest server version as well 3.3.1.0.
vangeliis 8 Posted April 18, 2018 Author Posted April 18, 2018 I apologize for the delay. It seems to still be on 1.0.29, though the app info on the TV says the app was updated on 4/10/2018. I am running the latest server version as well 3.3.1.0. Okay, there is a newer version of the app under review by Samsung, should fix the problems we are having with subtitles on MU series TVs.
Luke 42077 Posted April 19, 2018 Posted April 19, 2018 Hopefully that will be available soon,. thanks.
vangeliis 8 Posted April 19, 2018 Author Posted April 19, 2018 Hopefully that will be available soon,. thanks. I have turned 'automatic updates' on on my TizenTV but if @@Luke could let us know when it's officially out we'll give it a try, thanks.
Luke 42077 Posted April 19, 2018 Posted April 19, 2018 Yes just keep an eye on the blog for announcements. Thanks !
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