Emby 3.3.1.0 on Ubuntu 17.10 serveral issues

[nissl 0]

Hi folks,

 

since I upgraded to emby 3.3.1.0 I'm facing several issues with playback and availability,

I hope you people are able to help me.

 

I'm getting quite desperate now...

 

My issues:

 

- Playback won't start infrequent, no matter if started from computer with the brower or with the phone and either LG TV or Chromecast. (this i try to verify still)

- Playback runs, but next episode won't start - Emby "app" on the TV stops.

- Webinterface (specially) the Abndroid App (latest version from Play Store) won't load the content at all. Sometimes it helps killing the app and start over.

 

I hope the attached logs might help to solve some of the points I mentioned.

 

Before I suspected my Ubuntu server to be corrupt or something, and i reinstalled it from scratch.

 

Emby Server is running on Ubuntu 17.10 (GNU/Linux 4.13.0-37-generic x86_64) in a ESXi Virtual Guest with 4GB RAM and 4vCPU.

 

Please let me know if you need more input.

 

Thanks for your reply.

 

Regards 

 

emby.log

[jscoys 147]

Hum i think for this version Emby server ran into troubles of server becoming unresponsive. @@Luke can you confirm? It seems it’s fixed in the last beta version.

 

 

Sent from my iPad using Tapatalk

[nissl 0]

in the second log i probably have a record of the recent crash. 

Emby just stopped playback to the Chromecast.

 

Also, when i checked the logs i wondering about the extremely high pings the computers have between each other. It is a LAN, thats really unusual. :-/

Edited March 31, 2018 by nissl

[Luke 42078]

Can you please attach the complete emby server log? this is only a snippet. thanks.

[Luke 42078]

The unsupported protocol error in this log suggests you are trying to connect via https to the http port or vice versa.

[Gerrit507 24]

I would also recommend you to upgrade to the latest beta or downgrade to an older version. I saw the issues, which were caused by program crashes on the recent versions. These issues seem to be fixed now with the version 3.3.1.8...

 

edit: I also had issues specifically with https, where the access over it was completely unavailable and only http worked. Maybe you have the same issue...

Edited March 31, 2018 by Gerrit507

[nissl 0]

The unsupported protocol error in this log suggests you are trying to connect via https to the http port or vice versa.

Hm, yes i use HTTPS and forwarded the same port as set to the server.

 

Do you think there could be an issue ?

The thing is, within the local network i use the HTTP connection with the local hostname, so this should also not be a problem.

 

@Gerrit507: Thank you, i going to try it the next days

[Luke 42078]

Try ip address. Chromecast does not support resolving local host names.

[nissl 0]

Ok i somehow resolved the playback issue with one or more of the following changes.

 

- Upgrade to Ubuntu 18

- Installation of the latest Emby Beta 

- cleaned up ffmpeg and libs from the system (using only the packaged ones from the emby package)

 

Now im experiencing a "new" issue.

 

I can no longer Playback with the Emby Android app. Serverprofile is created via Internet IP.

 

With the Browser i have no problem. 

 

Log attached

 

Thanks for looking in it 

 

edit: sorry i forgot to mention. The error message on the phone/in the app is "Currently no compatible streams available" since only the app is affected and it works in the browser (also on the phne) i suspect the app to be broken with the server version. 

log.txt

Edited April 6, 2018 by nissl

[Luke 42078]

It's something related to your ssl cert. What kind of cert are you using? It should with over http.