Guest user cannot log on to server?

[RLG59RD 0]

Hi, 

 

Hope somebody can help? I have added my brother as a guest user and he wants to use via his Roku box. He can log on via his phone and PC to see the content of my server and indeed use the content. However, the Roku box is a different matter - it will not let him log on, it refuses to connect,saying failed log in attempt?

 

Regards

 

Rob

[ebr 16195]

Hi.  He is connecting to your server but being refused access.  Be sure you haven't limited access to specific devices and that he is entering the proper password.

 

Thanks.

[Luke 42085]

@@RLG59RD, did this help? We'd like to help you resolve your issue. Thanks !