Emby not communicating with Trakt anymore

[heula 192]

Since March 14 Emby does not communicate or work well with Trakt anymore for me. Till march 13 no problem and I did not change a thing, only updated the Emby Server when thyere was an update available.

 

When I play a random episode I don't see what is playing when I go to my Trakt site and it doesn't end up at the watched items when it is ended. 

Also the task "Sync libray to trakt.tv" does not work and fails.

 

I generated a new pin but it didn't help.

 

Is there a problem here?

 

Emby Server version 3.3.1.10 beta

 

Thanks.

server-63657832772.txt

[J2ghz 11]

The exception looks the same as in this case: https://emby.media/community/index.php?/topic/56806-trakt-tv-plugin-library-sync/&do=findComment&comment=561385 Temporary fix is to edit the trakt plugin config as described there, or just delete the config file altogether. I'm working on a fix.

[heula 192]

The exception looks the same as in this case: https://emby.media/community/index.php?/topic/56806-trakt-tv-plugin-library-sync/&do=findComment&comment=561385 Temporary fix is to edit the trakt plugin config as described there, or just delete the config file altogether. I'm working on a fix.

Thanks. That worked.

[heula 192]

Since updating Emby for Synology to 3.06.0.79 beta “Sync library to trakt.tv fails”

Getting a new pin didn't help.

 

I have no permission to add this line to the trakt config file like mensioned as (temporary) fix

 

<AccessTokenExpiration>2018-03-14T18:25:23.084533+00:00</AccessTokenExpiration>

 

 

Thanks.

Embyserver.txt

Edited December 23, 2018 by heula

[Luke 42077]

Hi, what do you mean by no permission?

[heula 192]

I

 

Hi, what do you mean by no permission?

I can't edit the trakt.xml file via WinSCP because I have not the right to that. I can't change the right either.

[Luke 42077]

What I would suggest doing is finding out from @@solabc16 how to edit that file, then shutdown Emby Server and delete the file altogether. Then start the server back up and reconfigure Trakt.

 

Please let us know if this helps. Thanks !

[heula 192]

I got this solved. I could delete the trakt.xml file by logging into WinSCP as admin.

Starting the emby sever again and go to the trakt plugin settings to get a new pin and the sync went fine again.

 

Thanks.

[Luke 42077]

Thanks for the feedback.

[F1nchy 29]

Hi guys
I'm having this problem with the Trakt plug in on my QNap NAS, it has the following in the Trakt.xml;

      <AccessTokenExpiration>0001-01-01T00:00:00Z</AccessTokenExpiration>

 

I've tried stopping Emby, deleting the Trakt.xml (located in /share/CACHEDEV1/.qpkg/EmbyServer/programdata/plugins/configurations) and restarting but that doesn't resolve it, it just recreates it with the same timestamp. I've changing the timestamp to this;

      <AccessTokenExpiration>2050-01-01T00:00:00Z</AccessTokenExpiration>

so it's a future date but and restarting but it still doesn't work. When I try to run the scheduled task in the Emby Server dashboard it just says failed. 

Any ideas? Thanks

Edited January 7, 2019 by F1nchy

[Luke 42077]

Can you please attach the emby server log? Thanks.

[F1nchy 29]

Sorry, attached, thanks

Log.txt

Edited January 7, 2019 by F1nchy

[Luke 42077]

Ok, we're about to have a new server release, and that will include an updated trakt plugin. Can we re-evaluate this once that is available? 

[F1nchy 29]

Yes, no problem, at least I know it's not just me or something I've done wrong then! 

[F1nchy 29]

Just to update, I think this is working now. I've updated to Emby Server 4, uninstalled the Trakt plugin and then reinstalled it and it seems to be ok. I'll keep an eye on it and report back if there are any issues. 
Thanks!

[Luke 42077]

Thanks for the feedback !

[heula 192]

For me this is one day an issue and the next day not. It's hit or miss.

 

Sync to Library tv does fail than.

 

 

Log.txt

 

Thanks

 

[Luke 42077]

Trakt is returning (524) Timeout. Have you contacted them about this?

[heula 192]

Trakt is returning (524) Timeout. Have you contacted them about this?

No I didn't realize it was a Trakt problem.

I tried to set different a different task time but that does not help either.

When I do it mannualy it goes fine most of the time.

 

Thanks.

[Luke 42077]

Yes a 524 response means they are having a problem. Thanks.

[F1nchy 29]

Hi guys
I'm having Trakt issues again. I had to uninstall and reinstall Emby Server to get HDHomerun working properly with it, and since doing the reinstall and restore Trakt isnt working properly. 

I reauthorised Trakt to allow Emby access but only Import Playstates task works, the Sync Library to Trakt task keeps failing. Any ideas why? I've checked the Trakt.xml file in the installation folder and cant see a date for token expiry so I don't think it's that this time. 

 

I've attached the log.
Thanks

Log.txt

[Luke 42077]

Hi guys

I'm having Trakt issues again. I had to uninstall and reinstall Emby Server to get HDHomerun working properly with it, and since doing the reinstall and restore Trakt isnt working properly. 

 

I reauthorised Trakt to allow Emby access but only Import Playstates task works, the Sync Library to Trakt task keeps failing. Any ideas why? I've checked the Trakt.xml file in the installation folder and cant see a date for token expiry so I don't think it's that this time. 

 

I've attached the log.

Thanks

 

Trakt is sending back unauthorized. Try re-configuring your trakt credentials.

[snodrog742 34]

I'm having same issues with Trakt.  Logs show completing but shows I've watched in Emby are not being marked in Trakt.

Log-7.txt

Edited January 30, 2019 by snodrog742

[snodrog742 34]

@@Luke see logs here.

[F1nchy 29]

Trakt is sending back unauthorized. Try re-configuring your trakt credentials.

Hi Luke

 

I've reauthorised it but it seems to not be keeping the auth code. I save the code, run the task and it looks like it's updated, but it's not updated anything to Trakt and when I look back at the plugin settings its lost the auth codes. 

 

I've updated the log file, any ideas why it's still not working? 

Log.txt