CharleyVarrick 283 Posted March 24, 2018 Posted March 24, 2018 (edited) I've recently added a 5 seasons series to my big collection containing 12 episodes per seasons. For some reason I fail to grasp, S01E04 will not show up no matter what I've tried so far. Usually (ie: all the time, but for this specific issue), whenever I add an episode, Emby adds (within about 30 seconds) a .NFO and thumb.JPG. It completely ignores s01e04, even though the properties of this file are similar to others. It plays fine with MPC HC/VLC just as with any other episodes. In the past I've encountered the "ignore issue" a far-and-few times, but it was always a quick fix. I usually move the file out of the monitored folder, wait a little bit, then move it back in where it belongs, and that fixes the issue 99.99% of the time. As you might have guessed, not this time. In metadata manager, the episode is missing as well. While in metadata mgr, I tried refreshing metadata on both season 1 level, the whole serie, even all tv shows. In server dashboard/library, I scanned for new/updated files as well as search missing metadata, to no avail. To figure if its a file issue or Emby acting up, I even created a dummy s01e04 file. I chose an unrelated and issue-less episode, made a copy, renamed it to the s01e04 and put it in the proper folder (having previously removed the ignored actual s01e04 file): Ignored again! EDIT: Instead of the usual 30 seconds, it almost took 5 minutes, but the dummy file got scanned and recognized (nfo and thumb were created), so this seems to be a file issue on my end. Also checked on tvdb.com and the episode exist there just fine. If it makes any difference, the tv show is "Live from Abbey Road". I am at wits end with this... Edited March 24, 2018 by jlr19
Luke 42085 Posted March 24, 2018 Posted March 24, 2018 Glad you resolved it. Yes in many cases a little patience is required.
CharleyVarrick 283 Posted March 24, 2018 Author Posted March 24, 2018 Indeed, but a tad over a week is a lot of patience, and my detective work is not done yet; I still need to find why a seemingly ordinary mp4 file that plays just fine with 2 different ext. players is otherwise invisible to Emby.
SmplyUnprdctble 5 Posted March 25, 2018 Posted March 25, 2018 I've had this happen with a few episodes with no rhyme or reason. I've ripped my media collection, and everything was ripped / encoded the exact same way. All naming convention is put in to place by Sonarr's organizing. Occasionally, I'll get an episode that Emby doesn't like for some reason (and, it's hard to figure out sometimes when something is missing if you're not paying attention). The time I noticed this, I spent a lot of work just renaming and rescanning, and eventually it worked. It was always the same file -- and eventually wound up with the original filename. I don't know why Emby ignored it. I chalked it up to gremlins. 1
CharleyVarrick 283 Posted March 25, 2018 Author Posted March 25, 2018 But I sprayed for gremlins just the other day !
Luke 42085 Posted March 25, 2018 Posted March 25, 2018 So what you're saying is the realtime monitor didn't pull it in quickly enough?
CharleyVarrick 283 Posted March 25, 2018 Author Posted March 25, 2018 HI @@Luke, not at all. The issue is I have a tv episode that Emby stubbornly ignores no matter what I've tried for over a week. On top of all steps already tried (see 1st post), I also tried reencode from original (preferred) mp4 to mkv format. Again, no joy. In all your experience with Emby users, you must have encountered this a few time, I imagine. I am clueless as to what's so different with this file that Emby refuse to acknowledge it.
CharleyVarrick 283 Posted March 25, 2018 Author Posted March 25, 2018 (edited) Again, the original file plays just fine in MPC HC and VLC Here's the properties pulled from MPC: Video: MPEG4 Video (H264) 1280x720 50fps 1493kbps [V: h264 main L4.1, yuv420p, 1280x720, 1493 kb/s] Audio: AAC 48000Hz stereo 128kbps [A: SoundHandler (aac lc, 48000 Hz, stereo, 128 kb/s)] Nothing out of the ordinary as far as I can see Edited March 25, 2018 by jlr19
Solution Luke 42085 Posted March 25, 2018 Solution Posted March 25, 2018 it's due to the word sample in the file name. 1
CharleyVarrick 283 Posted March 25, 2018 Author Posted March 25, 2018 Get out of here! I'm editing out this guy's name from the episode title, then throw the file back at Emby, fingers crossed...
CharleyVarrick 283 Posted March 25, 2018 Author Posted March 25, 2018 @@Luke It worked, I renamed "Joe Sample" to "Joe S" Wow, so "Sample" is a dirty word in Emby.
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