3.3.1.7-1-beta stops

[sonofdad 2]

I updated the package a few hours ago first time I tried to access Emby through PC browser the server wasn't found, checked and package was stopped started manually without issue it runs for 25 seconds then goes back to stopped. This is on a DS414 running DSM 6.1.5-15254 Update 1.

[Luke 42077]

Can you please attach the emby server log? Thanks.

[sonofdad 2]

Depends how do I go about that?

[Luke 42077]

You can learn how to do that here:

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks.

[Jdiesel 1431]

That link won't be much help if Emby is only up for 25 seconds. You are going to need to find where the Synology package is setup to save the log files and navigate there manually to find them. I don't have a Synology NAS so I don't even know where to tell you to start looking.

[sonofdad 2]

Hopefully one of these helps :?

start-stop-status_20180324.log

synopkg_embyserver_servicing.log

[sonofdad 2]

That link won't be much help if Emby is only up for 25 seconds. You are going to need to find where the Synology package is setup to save the log files and navigate there manually to find them. I don't have a Synology NAS so I don't even know where to tell you to start looking.

 

Yes the F world has had much use find log files on the NAS!

[Luke 42077]

are there any log files underneath here?

/var/packages/EmbyServer/target/var/logs

[sonofdad 2]

Yes that's where start-stop-status_20180324.log came from there are files for the last 4 days also

[Luke 42077]

Can you attach the regular emby server log? It should be in there too. Thanks.

[solabc16 379]

Hello @@sonofdad

 

This is due to the TLS issue currently being investigated for certain h/w platforms on the beta channel.

 

I'll PM you with more info...

 

Best

- James

[solabc16 379]

Also, did you sign up to the beta channel? I don't appear to have your account registered, so you wouldn't have received any advance information.

 

Best

- James