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Movie stop playing

slevin7

By slevin7
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slevin7

slevin7 86

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Posted (edited)

I have a little problem with my server.
From time to time it stop playing the movie. In the log i could read.

*** Error Report ***
Version: 3.3.1.0
Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
Operating system: Unix 4.13.0.37
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Processor count: 4
Program data path: /var/lib/emby
Application directory: /opt/emby-server/system
System.Net.Sockets.SocketException (0x80004005): Broken pipe
   at SocketHttpListener.SocketStream.Write(Byte[] buffer, Int32 offset, Int32 count)
   at SocketHttpListener.Net.HttpResponseStream.DisposeCore()
   at SocketHttpListener.Net.HttpResponseStream.Dispose(Boolean disposing)
   at System.IO.Stream.Close()
   at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpResponse.CloseOutputStream(HttpListenerResponse response)
System.Net.Sockets.SocketException
   at SocketHttpListener.SocketStream.Write(Byte[] buffer, Int32 offset, Int32 count)
   at SocketHttpListener.Net.HttpResponseStream.DisposeCore()
   at SocketHttpListener.Net.HttpResponseStream.Dispose(Boolean disposing)
   at System.IO.Stream.Close()
   at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpResponse.CloseOutputStream(HttpListenerResponse response)

is there anything i could fix?
I atached the remux file and the server log. This is mostly happend when i stream to my chromecast.

ffmpeg-remux-81238b33-5671-445a-851c-dfef948d50ab.txt&api_key=ac613edd779a44f1ba002e6bf319fc5b.txt

server-log.txt

Edited by slevin7
Luke Emby Team

Luke 42078

Posted
Posted

Hi, has this only started recently?

slevin7

slevin7 86

Posted
  • Author
Posted

I have got my server since yesterday, before i used an raspberry pi and there was no problem.

slevin7

slevin7 86

Posted
  • Author
Posted (edited)

I get this error.
 

2018-03-23 11:18:52.167 Info HttpServer: HTTP Response 200 to 192.168.1.230. Time: 24ms. http://192.168.1.5:8096/emby/Sync/Items/Ready?TargetId=3c1d97dc2ddf7d71&format=json
2018-03-23 11:18:52.195 Info HttpServer: HTTP POST http://192.168.1.5:8096/emby/Sync/Data?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 8.1.0; Pixel 2 Build/OPM1.171019.021)
2018-03-23 11:18:52.196 Info HttpServer: HTTP Response 200 to 192.168.1.230. Time: 1ms. http://192.168.1.5:8096/emby/Sync/Data?format=json
2018-03-23 11:20:12.738 Info App: Udp message sent to 192.168.1.230:47419
2018-03-23 11:20:12.738 Info App: Udp message sent to 192.168.1.230:47419
2018-03-23 11:20:12.766 Error App: Error receiving udp message
	*** Error Report ***
	Version: 3.3.1.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Unix 4.13.0.37
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Processor count: 4
	Program data path: /var/lib/emby
	Application directory: /opt/emby-server/system
	System.InvalidOperationException: EndReceiveFrom can only be called once for each asynchronous operation.
	   at System.Net.Sockets.Socket.EndReceiveFrom(IAsyncResult asyncResult, EndPoint& endPoint)
	   at Emby.Server.Implementations.Net.UdpSocket.EndReceive(IAsyncResult result)
	   at Emby.Server.Implementations.Udp.UdpServer.OnReceiveResult(IAsyncResult result)
	System.InvalidOperationException
	   at System.Net.Sockets.Socket.EndReceiveFrom(IAsyncResult asyncResult, EndPoint& endPoint)
	   at Emby.Server.Implementations.Net.UdpSocket.EndReceive(IAsyncResult result)
	   at Emby.Server.Implementations.Udp.UdpServer.OnReceiveResult(IAsyncResult result)

But the broken pipe doesn't appears 

Edited by slevin7
Luke Emby Team

Luke 42078

Posted
Posted

Nevermind the log file. How did the video play on chromecast?

slevin7

slevin7 86

Posted
  • Author
Posted

I could watch 2 Movies befor it stops again.
 

2018-03-23 17:51:52.950 Info HttpServer: HTTP POST http://192.168.1.5:8096/emby/Sessions/Playing/Progress. UserAgent: Mozilla/5.0 (X11; Linux aarch64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.92 Safari/537.36 CrKey/1.30.113131
2018-03-23 17:51:52.954 Info HttpServer: HTTP Response 204 to 192.168.1.235. Time: 4ms. http://192.168.1.5:8096/emby/Sessions/Playing/Progress 
2018-03-23 17:51:53.030 Error HttpServer: Error in HttpListenerResponseWrapper: Broken pipe
	*** Error Report ***
	Version: 3.3.1.0
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Unix 4.13.0.37
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Processor count: 4
	Program data path: /var/lib/emby
	Application directory: /opt/emby-server/system
	System.Net.Sockets.SocketException (0x80004005): Broken pipe
	   at SocketHttpListener.SocketStream.Write(Byte[] buffer, Int32 offset, Int32 count)
	   at SocketHttpListener.Net.HttpResponseStream.DisposeCore()
	   at SocketHttpListener.Net.HttpResponseStream.Dispose(Boolean disposing)
	   at System.IO.Stream.Close()
	   at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpResponse.CloseOutputStream(HttpListenerResponse response)
	System.Net.Sockets.SocketException
	   at SocketHttpListener.SocketStream.Write(Byte[] buffer, Int32 offset, Int32 count)
	   at SocketHttpListener.Net.HttpResponseStream.DisposeCore()
	   at SocketHttpListener.Net.HttpResponseStream.Dispose(Boolean disposing)
	   at System.IO.Stream.Close()
	   at Emby.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpResponse.CloseOutputStream(HttpListenerResponse response)
	
2018-03-23 17:51:53.030 Info HttpServer: HTTP Response 500 to 192.168.1.235. Time: 1489129ms. http://192.168.1.5:8096/emby/videos/3c8161c243eb070e662e636e0ea5e8cb/stream.mkv?DeviceId=V29obnppbW1lcg==&MediaSourceId=3c8161c243eb070e662e636e0ea5e8cb&VideoCodec=h264,h265,hevc,vp8,vp9&AudioCodec=aac,ac3,mp3,opus,flac,vorbis&AudioStreamIndex=1&VideoBitrate=139616000&AudioBitrate=384000&PlaySessionId=61abf0cb6e034c53a5258491d4eab0c2&SubtitleMethod=Encode&TranscodingMaxAudioChannels=6&CopyTimestamps=true&RequireAvc=true&Tag=f1f99a270b0570a0a1fd6a9323b5cf03&h264-profile=high,main,baseline,constrainedbaseline&h264-level=42&h264-deinterlace=true&audiochannels=2 
2018-03-23 17:51:53.050 Info HttpServer: HTTP POST http://192.168.1.5:8096/emby/Sessions/Playing/Stopped. UserAgent: Mozilla/5.0 (X11; Linux aarch64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.92 Safari/537.36 CrKey/1.30.113131
2018-03-23 17:51:53.052 Info App: Deleting partial stream file(s) /var/lib/emby/transcoding-temp/c3368342bd812409011b214f7e7c6a60.mkv
2018-03-23 17:51:53.052 Info SessionManager: Playback stopped reported by app Emby for Chromecast 2.1.0 playing Dunkirk. Stopped at 1487340 ms
2018-03-23 17:51:53.054 Info HttpServer: HTTP Response 204 to 192.168.1.235. Time: 4ms. http://192.168.1.5:8096/emby/Sessions/Playing/Stopped

The Chromecast is connected via Lan-cable and so the server. I looked the logs from my router but there is no error. But i am a bit connfused because of the high ping and the http response 500. A secound later the ping is about normal again.

Luke Emby Team

Luke 42078

Posted
Posted

Can you try some lower bitrate files and see how that compares? thanks.

slevin7

slevin7 86

Posted
  • Author
Posted

Okay i tried.
 

Video
CodecHEVC
ProfilMain 10
Level153
Auflösung3840x1606
Seitenverhältnis2.40:1
AnamorphNo
InterlacedNo
Bildrate23.9760246
Bitrate19110 kbps
Pixelformatyuv420p10le
Ref Frames1
Title4K HEVC

play like a charm.
 

Video
CodecHEVC
ProfilMain 10
Level153
Auflösung3840x2160
Seitenverhältnis16:9
AnamorphNo
InterlacedNo
Bildrate23.9760246
Bitrate23635 kbps
Pixelformatyuv420p10le
Ref Frames1
Title4K HEVC

stop one in the middle of the movie.
 

Video
CodecHEVC
ProfilMain 10
Level153
Auflösung3840x2160
Seitenverhältnis16:9
AnamorphNo
InterlacedNo
Bildrate23.9760246
Bitrate54391 kbps
Pixelformatyuv420p10le
Ref Frames1
Title4K HEVC

just for testing with an insane high bitrate no problem while playing

Luke Emby Team

Luke 42078

Posted
Posted

To me this just looks like a network hiccup that is causing momentary disconnection, and unfortunately stopping the video.

slevin7

slevin7 86

Posted
  • Author
Posted

Sorry to bother again but i try to look around what the problem could be.
and i see there was another problem with chromecast with look like the same problem as i have (https://emby.media/community/index.php?/topic/49440-chromecast-ultra-stop-streaming-after-10-minutes/page-3)

i investigate a bit further and it look that after around 600mb-1gb stream to chromecast it stop with the broken pipe error (no idea why the movie with the insane high framerate once work). i'm really not convinced that the problem is my network, so i tried one movie with another hogh framerate about 55 mbits/s and it stoped around 1 min,23 sec. then i tried the same movie with my server at my friends house and it stoped at the same frame, then the same movie at his server, it stops at the same frame, then with plex, again the same frame, then i reencode with ffmpeg, stil the same (everything on my chromecast ultra). Tried again with amazon fire tv 4k and absolutley no problem. Borrow the fire tv and tried the same at my network, no problem. Then I paused a secound before the movie normaly stops, wait 20sec and i could play for another 1 1/2 minute.

At this point i think the main problem is the chromecast and his memory who get full and after that it refuse to play any further.

 convinced  con con

convince     

 

Luke Emby Team

Luke 42078

Posted
Posted

You're not on Chromecast beta firmware by any chance are you?

slevin7

slevin7 86

Posted
  • Author
Posted

I was in the beta channel with my chromecast but i think it is the same firmware like any other chromecast ultra.
i'm on 1.30.113131.

slevin7

slevin7 86

Posted
  • Author
Posted

Oh okay, sorry.
So the question now is, is this a bug on chromecast or a feature.

Luke Emby Team

Luke 42078

Posted
Posted

I was just trying to come up with a possible explanation since I can't reproduce the problem on Chromecast stable firmware.

slevin7

slevin7 86

Posted
  • Author
Posted

Okay, for me it looks like the chromecast doesn't forget the stream. No idea why but it store the video data on it, maybe for easier step back when you miss something?
i don't know. 
But i see in the plex Forum, that they have the same problem with this firmware. Just for testing i play a 3h movie in 1080p with a bitrate of 10565 kbps. After around 2h it stops so its not only a 4k problem.

I could not go back to the earlier firmware so it could not test this. And unfortunately I have no idea if this behavior is wanted and could be in the next official firmware.

Luke Emby Team

Luke 42078

Posted
Posted

In my experience with Chromecast preview firmware, these kinds of things tend to get resolved by the time it goes stable.

slevin7

slevin7 86

Posted
  • Author
Posted

Okay, then i try to be patient.
thanks for help.

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