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Can't play anything in android app when I used Wide Area Network


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Posted (edited)

Emby works well when I used Web App.

But when I use the last beta version of android app , I found I can view my library , but I can't play anything in my Emby server when I uesd Wide Area Network.

 

 

5ab3a1e81fa12_QQ20180322203023.png

 

 

Here is the log  server-63657273600.txt

Edited by CatSama
Posted

Strange. What device?

Posted

Strange. What device?

HUAWEI HONOR V8

Posted

Ok, we're looking into it, thanks. It's related to https.

  • 4 weeks later...
Posted

Ok, we're looking into it, thanks. It's related to https.

 

A month has passed and the app is still not updated. I found this problem in my Samsung S9+ too.

Posted

Is this with https?

Posted

Is this with https?

yes,  Self-Sign Certificate

Posted

@@CatSama, do you use the offline downloading feature at all? i can give you a test build to try with a fix, but there are other changes in progress that currently break the downloading feature. thanks.

Posted

@@CatSama, do you use the offline downloading feature at all? i can give you a test build to try with a fix, but there are other changes in progress that currently break the downloading feature. thanks.

That's OK with me,I think I can help to test, please give me the test build.

Posted

As a test can you compare to plain http and see if that works?

Posted

As a test can you compare to plain http and see if that works?

 

http works normal

embyenver
Posted

I've the same issue when using Emby Mobile on my Huawei P10 (running stock Android 8). The Emby Server was installed a few days ago (Server version 3.3.1.0 on Ubuntu 16.04 LTS).

My connection goes over WAN (only) using HTTPS (forced redirect) and I'm using a valid Let's Encrypt certificate. I will try to help, if there is further information needed.

 

An extract from log file is attached.

 

Greetings from Germany.

logs.txt

post-306239-0-90391500-1523994992_thumb.jpg

Posted

Ok thanks for the info guys. We'll have some more changes soon and then I'll give you another test build. Thanks.

  • 4 weeks later...
Posted

Ok thanks for the info guys. We'll have some more changes soon and then I'll give you another test build. Thanks.

 

It's been nearly 1 months now,bro.

Posted

Thank you for your patience. We are still working on the next app update.

  • 1 month later...
Posted

nearly 3 months, still doesn't fix this,good job. 

Posted

We are working hard on the next update and should hopefully have it for you soon. Thanks.

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