Fail. Click to exit

[xbmcgotham 35]

Hi,

 

Not sure if its related to the recent app update, however I can't play any files anymore.

 

When I click them, I get after a couple of seconds a "Fail. Click to exit" message.

 

When I check the emby server dashboard it does show the video playing for the device.

 

Attached the log.

 

Thanks

 

ps. I also notice a few error messages in the log. love to have them fixed as well.

Log.txt

[Luke 42077]

Where exactly does it say this?

[xbmcgotham 35]

when I click the video to play, it opens the "play/black/next" page and you see a small loading circle, soon after instead of showing the play osd it shows a black screen with in the middle the text. and top left the return option.

[Luke 42077]

can you show a screenshot? thanks.

[xbmcgotham 35]

even better attached

S80319-21204115.mp4.zip

[Luke 42077]

As a test, can you try playing something that's not a movie?

[xbmcgotham 35]

music plays fine

[Luke 42077]

how about other videos? also what device is this on?

[xbmcgotham 35]

tv shows, music videos all give the same error.

 

Meizu M6 Android

[xbmcgotham 35]

Worked fine before last update. and phone android os was not updated

[ebr 16169]

Are you running the Android version of the server or are you talking about the Android mobile app talking to the server on some other platform?

[xbmcgotham 35]

using the meizu M6 android phone with the latest android emby app

[Luke 42077]

Where is your emby server?

[xbmcgotham 35]

on the same local network.

[ebr 16169]

On what kind of machine...?

[xbmcgotham 35]

windows 7 sp1

 

running emby server Version 3.2.70.0

[ebr 16169]

Thank you .

 

Please update your Emby server to the latest release.  And, before you do so, please ensure Windows 7 has all update patches applied.  You may have to run Windows update multiple times...

[xbmcgotham 35]

Hi, unfortunately this made no difference. Still same error.

[xbmcgotham 35]

@@ebr and @@Luke update please. not able to use Emby. Thanks

[Luke 42077]

what version of android does this run?

[xbmcgotham 35]

7.0

[xbmcgotham 35]

@ebr and @Luke reading the update history, it looks like you update the play osd. My best guess that its related to that part of the code.

[Luke 42077]

do you use the offline downloading feature?

[xbmcgotham 35]

With one phone I use it regularly, But that phone was not yet updated to the latest emby android version or android OS (Same phone hardware) and still works fine with playing videos. The other phone which gives the current problem described above had downloaded some files, and I use it some times to watch them and they play ok offline.

[Luke 42077]

Ok then let's wait until sometime next week. I can give you a test build to try but right now it would break the download feature due to other changes currently in progress.