External Subtitles wont work with STRM

[jinxy88 0]

The problem appeared after the latest 3.3.1.5 update, before this update external subs were working with strm files.

Now even if you download one, it will still no show it at all, and sometimes instead of displaying the external subtitle it will display the strm embedded default sub.

I have tried this in the web app, emby theater, smart tv and its the exact same situation.

You have the server log attached

serverlog.txt

[Luke 42077]

What do you mean no show? It can't be selected? Or it is selected but doesn't show?

[jinxy88 0]

You can select them but they wont be displayed @@Luke

[Senna 368]

Same issue here... https://emby.media/community/index.php?/topic/57098-297-subtitle-issues-srt-strm-library/

 

Edit: webapp seems to be fixed now.

Edited March 16, 2018 by Senna

[jinxy88 0]

@@Senna fixed how? There is no server update, and for me is the same on every device

[Senna 368]

Only in webapp I said, which they can update. Just like all other online Emby config files that are loaded by the Emby apps, without updating the app itself, to fix issues.

Edited March 16, 2018 by Senna

[jinxy88 0]

I see but for me it still doesnt work, not even in webapp

[Senna 368]

It works in web app, you can test this way:

Create a new Test library, place a couple of strm with matching srt in it. Play those couple of strm's to let Emby probe media info. Back out of Test library, so that it refreshes the media info and go back in Test library. Before play, select srt to play with and now it should work in webapp.

 

To make it clear, the webapp is the page you land on by pressing the "Emby Web App" button on top of every forum page here.

So don't confuse this with http://localhost:8096/web/home.html or whatever your local Emby server address is. Those two can be different, regarding functionality and format support.

Edited March 16, 2018 by Senna

[jinxy88 0]

So u mean create a new library and place the external srt in the same folder as the strm?

[jinxy88 0]

@@Senna i also tried the way you told me and it still doesnt seem to be working.

i made a new library, placed the matching srt with strm in the same folders and its not displaying them.

[Luke 42077]

I'm not able to reproduce this with external srt in the web app.

[jinxy88 0]

@@Luke i can send u some strm so u can try with them, you will see it is not working

 

check your pm

Edited March 17, 2018 by jinxy88

[Luke 42077]

I tried the daddy's home example in Chrome. The external subs are working fine for me on the first try.

 

[jinxy88 0]

Lol i dont understand how, im using chrome too, but no matter what i try it wont work...

[jinxy88 0]

Did u place the srt and strm in the same folder? Did u try on windows server/linux server? Can u also try on emby theater?

[Luke 42077]

Yes same folder. I was able to reproduce some issues in Theater. It's resolved for the next update to the app. thanks.

[jinxy88 0]

Wow, if u fix it for theater is awesome <3

[Senna 368]

Yes same folder. I was able to reproduce some issues in Theater.

That's was already mentioned multiple times.....

From post #39 and up here https://emby.media/community/index.php?/topic/49752-api-allow-duration-to-be-supplied-for-strm-files-to-allow-resume/page-2&do=findComment&comment=556198 and https://emby.media/community/index.php?/topic/57098-297-subtitle-issues-srt-strm-library/

 

Sometimes it could be handy that you read effectively what users are already saying multiple times on forum @@Luke

I know you guys are busy fixing all things on different platforms, but sometimes it could be done more efficiently, so users don't have to repeat themselves.

[jinxy88 0]

Yes same folder. I was able to reproduce some issues in Theater. It's resolved for the next update to the app. thanks.

 

@@Luke Does this also affects emby for samsung smart tv's ?

[Luke 42077]

No.

[jinxy88 0]

Strange, cause i cant get it to work here either...tought its related to emby theater.

[jinxy88 0]

ok, so after many tests i finally got it to work @@Luke , the problem is this only works if you allow transcoding, if you uncheck this box it will not work no matter what you try.

the problem is by using strm with passthrough thats exactly what i wanted to avoid...transcoding

Maybe you guys can find a way for subs to work without "Allow video playback that requires transcoding without re-encoding" enabled

[Luke 42077]

ok, so after many tests i finally got it to work @@Luke , the problem is this only works if you allow transcoding, if you uncheck this box it will not work no matter what you try.

the problem is by using strm with passthrough thats exactly what i wanted to avoid...transcoding

Maybe you guys can find a way for subs to work without "Allow video playback that requires transcoding without re-encoding" enabled

 

It just depends on the subtitle format and the app you're using. Again it's not necessarily a bug to be fixed. If you provide the information requested in how to report a media playback issue, than i can provide a more detailed answer. Thanks.

[jinxy88 0]

It just depends on the subtitle format and the app you're using. Again it's not necessarily a bug to be fixed. If you provide the information requested in how to report a media playback issue, than i can provide a more detailed answer. Thanks.

Ok @@Luke u can try with the strm files and subs i sent u a while ago.

With that 4 tick enabled subs are working on webapp and emby theater but not on emby for samsung ks7500, but it transcodes.

Without that tick enabled no external subs working on any app.

The subs are all srt files placed in the same folder as strm.

[Luke 42077]

I tried one and it worked fine for me. can you give a specific example? Also what version of the samsung app? thanks.