Question about network settings

[pingmanping 1]

Hi,

 

I have this problem for awhile now. The issue is whenever I add a new content to my library, the actors/actresses info are not showing up any longer. The older content seems to be fine just the new one is the problem. Also, Emby seems to be downloading the wrong primary image for the newer contents as well, and unable to download the other images such as backdrop and whatnot. My fix for this is manually grab the images and import them to Emby. It was not like this a couple of months ago.

 

I am at version 3.2.60.0 on my unRaid Docker container.

 

 

Thanks

[Luke 42078]

Hi there, as always I would suggest updating to the latest version of emby server. Then, can you please discuss a specific example? thanks.

[pingmanping 1]

Hi there, as always I would suggest updating to the latest version of emby server. Then, can you please discuss a specific example? thanks.

I just checked the Docker container and there is no update for the emby container. Baseically, the section for "Cast & Crew" are missing for new movie I added to my library. Also, the trailers. The older movies have the trailers, but the new ones do not

Edited March 15, 2018 by pingmanping

[Luke 42078]

What Docker install are you using? Our official docker is up to date:

 

https://emby.media/docker-server.html

[pingmanping 1]

What Docker install are you using? Our official docker is up to date:

 

https://emby.media/docker-server.html

I am currently using the one from binhex-emby. I used to use the official one, but had an issue with it in the past. Then I switched to Linuxserver.io, but somehow it was not available anymore. I think I started this "crew & cast" section issue since January of this year. 

 

Anyways, I installed the emby from emby repository (unRaid), and it is still the same. The newer movies that I added since January do not have "Crew & Cast"

[Luke 42078]

Can you please go over a specific example? thanks.

[pingmanping 1]

Can you please go over a specific example? thanks.

See screenshot below. As you can see, there is no backdrop and no crew and cast

[Luke 42078]

can you try using the 3-dot menu and selecting refresh metadata? thanks.

[Luke 42078]

Also if you just setup a brand new server, then I'd like to see the server log from the initial library scan of these movies. You can learn how to obtain that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Notice in your screenshot there is no MovieDb id. That means you either have it disabled or there was some kind of communication failure. Thanks.

[pingmanping 1]

can you try using the 3-dot menu and selecting refresh metadata? thanks.

I have tried that, but nothing has changed.

[Luke 42078]

Server log?

[pingmanping 1]

Also if you just setup a brand new server, then I'd like to see the server log from the initial library scan of these movies. You can learn how to obtain that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Notice in your screenshot there is no MovieDb id. That means you either have it disabled or there was some kind of communication failure. Thanks.

 

I allow all the traffic out and it worked.

What would be the URLs that needs to be allowed from Emby to the Internet?

At this point, I am allowing the following:

omdbapi.com

themoviedb.org

fanart.tv

mb3admin.com

img.omdbapi.com

[Luke 42078]

musicbrainz.org and audiodb if you have music libraries. we also make requests to the github api to check for new versions.

[pingmanping 1]

musicbrainz.org and audiodb if you have music libraries. we also make requests to the github api to check for new versions.

Thanks. Got it fixed.