Playback of Movie Stops

[nick.becker65 0]

Hi all,

 

I have one movie in particular that was ripped that stops playing for whatever reason. It will run for 30 -45 secs, not exactly sure of the time but then just stop.  I have no errors popping up on the screen the movie just exits back out to the movie screen where you can either resume the movie or start it.  I used the same settings on Handbrake that I have for all my other movies and this is the only one that has had an issue. Logs are attached. Thanks for any help.

Nick

Server Log #1.txt

Server Log #2.txt

[ebr 16178]

Looks like a bad encode but perhaps updating FFMpeg will help?  I'll defer to Luke on that.

[mpegts @ 0x3e97640] HEVC bitstream malformed, no startcode found
av_interleaved_write_frame(): Not yet implemented in FFmpeg, patches welcome
Error writing trailer of /var/lib/emby-server/ffmpeg/20160215/transcoding-temp/024efaeb27e864ce408d2cafc9fcb48d%d.ts: Invalid argumentframe=    1 fps=0.0 q=-1.0 Lsize=N/A time=00:00:00.06 bitrate=N/A speed=11.2x    
video:1kB audio:0kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknown
Conversion failed!

[Luke 42078]

We might have to attach a bitstream filter, or it could also just be a badly encoded file. Can you provide a copy of the video for testing? Thanks.

[nick.becker65 0]

We might have to attach a bitstream filter, or it could also just be a badly encoded file. Can you provide a copy of the video for testing? Thanks.

How do you want me to provide a copy of the movie to you? Just a snippet? How long?

 

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[Luke 42078]

A snippet is fine provided that the problem also occurs with the snippet. a 1 minute sample is enough. thanks.

[nick.becker65 0]

Never mind I found some software and have a snippet but it won't let me attach it.  It's only 72 MB so it should be fine size while to attach.

Edited March 21, 2018 by nick.becker65

[Luke 42078]

did you forget to attach it?

[nick.becker65 0]

Trying to upload again but I keep getting "error you aren't permitted to upload this kind of file" message.  It's a mp4 file.

[Luke 42078]

Can you zip it up?

[nick.becker65 0]

Ok zipping the file worked. See attached roughly 1 minute snippet of the movie. 

Step Brothers snippet.zip

[Luke 42078]

Thanks. This one is strange. I can't even get this file to transcode successfully.

[nick.becker65 0]

Thanks. This one is strange. I can't even get this file to transcode successfully.

Well I try doing the transcode over again on this movie.

 

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[Luke 42078]

And what happened?