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Shark + Theater = No video


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infinitereality
Posted

Everything had been working fine for a couple of weeks and I went to go use Theater a few days ago and when trying to play media (tried different file types) I only get a black screen and audio. I tried playing the video through Windows Media Player and plays fine. I messed with different settings on Shark, even uninstalled and reinstalled with no luck getting videos to show.

 

Anyone have any suggestions I can try? I'm not sure what happened or where to go from here.

 

Thanks for any guidance!

Posted

Hi, Shark won't have any impact. Try installing Theater from the website on top of your existing version.

  • Like 1
infinitereality
Posted

That'd make sense then. I'll give it shot here in a few minutes. Thanks for the quick reply!

infinitereality
Posted

Rock on, back up and running! Thanks again for the quick help!

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