Audio Playback Bug

[ptcmarkos 0]

Desperately need some help with this, Wife Approval Factor is plummeting fast and am copping lot's of grief

 

The issue is to do with audio playback stopping after each track has been played.  Issue is present on latest Android App, IOS App and Chrome Browser.  

 

This morning (log attached) we have tried casting the Drive Soundtrack from IOS App to Android TV.  When clicking the large play icon at the top of the Album detail screen it will play 1 track only and then stop.  If i choose a different track and click the side menu and select 'play all from here' it will play one track only.

 

Same behavior casting from chrome browser to Android TV.

 

Same behavior playing back within the browser without casting.

 

 

server-63655705817.txt

[Luke 42077]

Hi, @@ebr can comment about android tv, but i just tested this with the Chrome browser and it worked absolutely fine. Are you sure about that?

[Luke 42077]

Just to clarify on what I mean by worked absolutely fine, when the first song ended, it advanced to the second song as expected.

[Luke 42077]

I also notice Chromecast in your log, I'm going to test that right now. Thanks.

[ptcmarkos 0]

Just tested this again in Chrome, and it gets to the end of the first song and then playback stops

server-63655713123.txt

[Luke 42077]

Just tested this again in Chrome, and it gets to the end of the first song and then playback stops

 

Are you sure? Because your log actually contradicts that. Notice track 1:

2018-03-03 22:39:53.046 Info HttpServer: HTTP HEAD http://192.168.1.100:8096/emby/Audio/2e364ff356ac7f82503b30a01ee63f86/universal?UserId=e6866e331f8b4895a7a56a009cf89f1f&DeviceId=cdbe76d9b5d7a24ca98064d8b9160e0a&MaxStreamingBitrate=140000000&Container=opus,mp3|mp3,aac,m4a|aac,flac,webma,webm,wav&TranscodingContainer=ts&TranscodingProtocol=hls&AudioCodec=aac&PlaySessionId=1520116789106&StartTimeTicks=0&EnableRedirection=true&EnableRemoteMedia=false. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36
2018-03-03 22:39:53.096 Info App: User policy for Admin. EnableAudioPlaybackTranscoding: True
2018-03-03 22:39:53.191 Info HttpServer: HTTP Response 200 to 192.168.1.19. Time: 147ms. http://192.168.1.100:8096/emby/Audio/2e364ff356ac7f82503b30a01ee63f86/universal?UserId=e6866e331f8b4895a7a56a009cf89f1f&DeviceId=cdbe76d9b5d7a24ca98064d8b9160e0a&MaxStreamingBitrate=140000000&Container=opus,mp3|mp3,aac,m4a|aac,flac,webma,webm,wav&TranscodingContainer=ts&TranscodingProtocol=hls&AudioCodec=aac&PlaySessionId=1520116789106&StartTimeTicks=0&EnableRedirection=true&EnableRemoteMedia=false 
2018-03-03 22:39:53.200 Info HttpServer: HTTP GET http://192.168.1.100:8096/emby/Audio/2e364ff356ac7f82503b30a01ee63f86/universal?UserId=e6866e331f8b4895a7a56a009cf89f1f&DeviceId=cdbe76d9b5d7a24ca98064d8b9160e0a&MaxStreamingBitrate=140000000&Container=opus,mp3|mp3,aac,m4a|aac,flac,webma,webm,wav&TranscodingContainer=ts&TranscodingProtocol=hls&AudioCodec=aac&PlaySessionId=1520116789106&StartTimeTicks=0&EnableRedirection=true&EnableRemoteMedia=false. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36
2018-03-03 22:39:53.202 Info App: User policy for Admin. EnableAudioPlaybackTranscoding: True
2018-03-03 22:39:53.210 Info HttpResultFactory: Setting range response values for /mnt/user/Music/Soundtracks/OST-Drive Original Motion Picture Soundtrack-B005GSY23M-WEB-2011-HFT/01-kavinsky_and_lovefoxxx_-_nightcall.mp3. RangeRequest: bytes=0- Content-Length: 10398958, Content-Range: bytes 0-10398957/10398958
2018-03-03 22:39:53.210 Info HttpResultFactory: Transmit file /mnt/user/Music/Soundtracks/OST-Drive Original Motion Picture Soundtrack-B005GSY23M-WEB-2011-HFT/01-kavinsky_and_lovefoxxx_-_nightcall.mp3

and then shortly after track 2:

2018-03-03 22:52:21.978 Info HttpServer: HTTP GET http://192.168.1.100:8096/emby/Audio/3483a3229028c81462f290d6c00f4199/universal?UserId=e6866e331f8b4895a7a56a009cf89f1f&DeviceId=cdbe76d9b5d7a24ca98064d8b9160e0a&MaxStreamingBitrate=140000000&Container=opus,mp3|mp3,aac,m4a|aac,flac,webma,webm,wav&TranscodingContainer=ts&TranscodingProtocol=hls&AudioCodec=aac&PlaySessionId=1520117516479&StartTimeTicks=0&EnableRedirection=true&EnableRemoteMedia=false. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36
2018-03-03 22:52:21.983 Info HttpServer: HTTP Response 204 to 192.168.1.19. Time: 5ms. http://192.168.1.100:8096/emby/Sessions/Playing/Progress 
2018-03-03 22:52:21.984 Info App: User policy for Admin. EnableAudioPlaybackTranscoding: True
2018-03-03 22:52:21.986 Info HttpResultFactory: Setting range response values for /mnt/user/Music/Soundtracks/OST-Drive Original Motion Picture Soundtrack-B005GSY23M-WEB-2011-HFT/02-desire_-_under_your_spell.mp3. RangeRequest: bytes=0- Content-Length: 9322713, Content-Range: bytes 0-9322712/9322713
2018-03-03 22:52:21.986 Info HttpResultFactory: Transmit file /mnt/user/Music/Soundtracks/OST-Drive Original Motion Picture Soundtrack-B005GSY23M-WEB-2011-HFT/02-desire_-_under_your_spell.mp3

[Luke 42077]

Chromecast also was able to advance from track one to track two, in my testing at least.

[reggierat 18]

Absolutely certain it's happening in Chrome

 

Posted under the wrong account sorry, the other is a different NAS im setting up for a friend

server-63655713123.txt

[Luke 42077]

Ok I can't reproduce this but will continue to test, although for this kind of basic thing i tested it almost daily as it is.

 

I wouldn't expect this to have any impact but you could try deleting all .dll files under 

/config/plugins

[Luke 42077]

But clearly the log is showing the audio player requesting the second track. Is it possible that you're just not being patient while the second track loads? Or is it possible that you've muted it somehow between tracks?

[reggierat 18]

I have no plugins folder under config , running this in docker

 

It's definitely not a patience thing.  i watch the playback bar move all the way to the end, it then stops and the stop button turns back into a play button.  Happy to give you teamviewer access if it suits.

[Luke 42077]

I have no plugins folder under config , running this in docker

 

Your log indicates this is not the case.

[reggierat 18]

my mistake, i was looking in the config subfolder, testing now

[reggierat 18]

Plugins disabled, playback in chrome browser

server-63655715838.txt

[Luke 42077]

When you say the play button changes, have you tried clicking the play button at that point?

[reggierat 18]

Play button does nothing. Track forward works though

[Luke 42077]

can you grab the contents of the browser console? thanks.

[reggierat 18]

how do i do that?

[Luke 42077]

Right click in a blank area such as the header -> inspect element. this will open the debugger at the bottom. then in the debugger switch to the console tab.

[reggierat 18]

Requesting url without automatic networking: http://192.168.1.100:8096/emby/Sessions/Playing

apiclient.js?v=3.3.0.0:1 Requesting url without automatic networking: http://192.168.1.100:8096/emby/Sessions/Playing/Progress

apiclient.js?v=3.3.0.0:1 Requesting url without automatic networking: http://192.168.1.100:8096/emby/Users/e6866e331f8b4895a7a56a009cf89f1f/Items/020a3f2c2dea5e909c0f46dfab0200c9

apiclient.js?v=3.3.0.0:1 Requesting url without automatic networking: http://192.168.1.100:8096/emby/Sessions/Playing/Progress

apiclient.js?v=3.3.0.0:1 Requesting url without automatic networking: http://192.168.1.100:8096/emby/Users/e6866e331f8b4895a7a56a009cf89f1f/Items/Resume?Limit=12&Recursive=true&Fields=PrimaryImageAspectRatio%2CBasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb&EnableTotalRecordCount=false&MediaTypes=Video

apiclient.js?v=3.3.0.0:1 Requesting url without automatic networking: http://192.168.1.100:8096/emby/Users/e6866e331f8b4895a7a56a009cf89f1f/Items/Resume?Limit=12&Recursive=true&Fields=PrimaryImageAspectRatio%2CBasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb&EnableTotalRecordCount=false&MediaTypes=Audio

apiclient.js?v=3.3.0.0:1 Requesting url without automatic networking: http://192.168.1.100:8096/emby/Shows/NextUp?Limit=24&Fields=PrimaryImageAspectRatio%2CSeriesInfo%2CDateCreated%2CBasicSyncInfo&UserId=e6866e331f8b4895a7a56a009cf89f1f&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CBanner%2CThumb&EnableTotalRecordCount=false

apiclient.js?v=3.3.0.0:1 Requesting url without automatic networking: http://192.168.1.100:8096/emby/Sessions/Playing/Progress

 

Requesting url without automatic networking: http://192.168.1.100:8096/emby/Sessions/Playing/Progress

apphost.js?v=3.3.0.0:1 app is hidden

2apiclient.js?v=3.3.0.0:1 Requesting url without automatic networking: http://192.168.1.100:8096/emby/Sessions/Playing/Progress

apphost.js?v=3.3.0.0:1 triggering app resume event

chromecastplayer.js?v=3.3.0.0:1 chromecast receiver list empty

chromecastplayer.js?v=3.3.0.0:1 chromecast receiver found

 

When click the Skip Forward button i get

 

Active player: {"name":"Html Audio Player","id":"htmlaudioplayer","playerName":"Html Audio Player","playableMediaTypes":[true,false,false,false,false],"isLocalPlayer":true,"supportedCommands":["GoHome","GoToSettings","VolumeUp","VolumeDown","Mute","Unmute","ToggleMute","SetVolume","SetAudioStreamIndex","SetSubtitleStreamIndex","SetMaxStreamingBitrate","DisplayContent","GoToSearch","DisplayMessage","SetRepeatMode","PlayMediaSource","ToggleFullscreen"]}

apiclient.js?v=3.3.0.0:1 Requesting url without automatic networking: http://192.168.1.100:8096/emby/Sessions/Playing

apiclient.js?v=3.3.0.0:1 Requesting url without automatic networking: http://192.168.1.100:8096/emby/Sessions/Playing/Progress

 

When playback stops and i click the play button again i get

 

Requesting url without automatic networking: http://192.168.1.100:8096/emby/Sessions/Playing/Progress

apiclient.js?v=3.3.0.0:1 Requesting url without automatic networking: http://192.168.1.100:8096/emby/Sessions/Playing/Progress

 

 

Edited March 3, 2018 by reggierat

[Luke 42077]

Can you try firefox as a test? thanks.

[reggierat 18]

Can confirm it works fine on Firefox. Guess it's on me to fix then

 

Thought it may have been related to the other issue I'm having 

[ebr 16169]

When you say "Casting to Android TV" were you talking about to our app or to the device as a ChromeCast?

[reggierat 18]

Casting to the device as a Chromecast

[Luke 42077]

Chromecast is obviously not related to firefox, so whatever that is will be different. I'm just not able to reproduce it. It works fine here.

 

Do you know your Chromecast firmware version? Maybe there's a defect in certain firmware versions. Thanks.