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Cannot Pull Guide Data


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Hoosiers317
Posted

So I noticed my guide was empty. I then went into my dashboard and tried to refresh my guide data...and noticed it was extremely quick. That felt fishy and sure enough, my guide was still blank.

 

Then I went to my SD account page and noticed that Emby was suddenly unchecked. I rechecked the box and saved it. Still nothing. I removed them a a guide provider and tried to add it again...but I can't. I can get as far as putting my zip code in, but the "Lineup" dropdown remains blank. 

 

Any ideas?

Posted

Hi there, we're sorry to hear about this. In order for us to best help you, please attach the information requested in how to report a problem. thanks !

Hoosiers317
Posted (edited)

Hi there, we're sorry to hear about this. In order for us to best help you, please attach the information requested in how to report a problem. thanks !

 

Here you go.

 

Log.txt

 

5a8b624d7a2bc_LiveTV.jpg

Edited by jrcorwin
Hoosiers317
Posted (edited)

I think I may see my issue in that log:

 

2018-02-19 18:12:40.445 Error HttpClient: {"response":"ACCOUNT_LOCKOUT","code":4004,"serverID":"20141201.web.3","message":"Too many login failures. Locked for 15 minutes.","datetime":"2018-02-19T23:12:40Z"}

 

I updated my password because I couldn't remember it, but my existing lineups were still trying to use the old login info when refreshing. It would be nice to be able to update/change info like that without having to delete and re-add them. Unfortunately I will have to redo all my IPTV channel mappings. 

Edited by jrcorwin

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