Cannot Retrieve Schedules Direct

[bnetts 0]

please help I cant 

Cannot Retrieve Schedules Direct 

 

frustrated

[Luke 42077]

Hi there, can you please describe the issue you're having in more detail? What happens when you try to set it up? Thanks !

[bnetts 0]

The channels are present however schedules direct information will now populate have received the alert.  My password is accurate in my information on schedules direct is accurate

[bnetts 0]

if i use the edge browser I have a blank drop down list

[bnetts 0]

hdhomerun prime 

[Luke 42077]

Which dropdown is blank?

[bnetts 0]

the lineup dropdown.  It varies between error and blank

[bnetts 0]

got it!  On the SD site Emby wasnt enabled

[Luke 42077]

Well done.

[Marvinjh 0]

Hello Luke, I'm having the same issue. I enabled Emby on SD site, have entered SD credentials in Emby server guide setup (W10 PC). The JSON line up shows up on SD site. TV tuners are installed and channels scanned successfully. So as far as I can tell everything is correctly set up but the EPG does not populate - it only shows channels but not shows. Please help!

 

PS: I like Emby and a switching from Plex because of transcoding problems they are having (casting Movies to Chromecast) and I also want to add Live TV on Emby so I can get rid of my YouTube TV subscription.

Edited February 15, 2018 by Marvinjh

[Luke 42077]

Hello Luke, I'm having the same issue. I enabled Emby on SD site, have entered SD credentials in Emby server guide setup (W10 PC). The JSON line up shows up on SD site. TV tuners are installed and channels scanned successfully. So as far as I can tell everything is correctly set up but the EPG does not populate - it only shows channels but not shows. Please help!

 

Make sure on our schedules direct setup screen that you entered your zip code and then chose the correct lineup based on that zip code. After that if the issue remains, please try refreshing the guide and then attach the emby server log. You can learn how to do that here:

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks.

[Marvinjh 0]

Wow thanks for the quick reply! OK I deleted and re-setup the line up in Emby setup screen just to make just to make sure I hadn't made any mistakes the first time. Refreshed the guide and still nothing. Log is attached.

Server log.txt

[Luke 42077]

Did you check the mappings to see that the tuner channels are mapped to epg channels?

[Marvinjh 0]

The mappings are correct. 1021, 1041, 1111, etc

[Luke 42077]

Just so i can confirm, how did you determine that?

[Marvinjh 0]

OK I checked again and it looks like I have to manually map in the drop down of Emby setup page so now it's populating the guide. Problem is this is VERY time consuming and the mapping is by name of channel apparently and not by number so really tedious and I'm not sure if I got them all right because there are multiple similar names. Is there a more efficient way to do this?

[Luke 42077]

Right now that is what you must do although we will be revamping our channel management in an upcoming release.

 

Can you give examples of how you have to map these? For example, 1021 on the tuner = ? on the epg?

[Marvinjh 0]

Here's a sampling of the channels as shown on the tuner with the corresponding channels as shown in the Schedules Direct line up:

 

Call sign matches:

 

Tuner - 1131 13.1 KERA-HD =KERADT (KERA-DT) - Schedules Direct

Tuner - 1132 13.2 kids = KERADT2 (KERA-DT2) - Schedules

Tuner - 1133 13.3 Create = KERADT3 (KERA-DT3) - Schedules Direct

 

Call sign does not match so had to infer by process of elimination:

 

Tuner - 1441 44.1 SWAGAT = KPFWLD (KPFW-LD) - Schedules Direct
Tuner - 1442 44.2 KBS DFW = KPFWLD (KPFW-LD) - Schedules Direct

Tuner - 1443 44.3 JCBS = KPFWLD2 (KPFW-LD2) - Schedules Direct

Tuner - 1444 44.4 SAB TV = KPFWLD4 (KPFW-LD4) - Schedules Direct

Tuner - 1445 44.5 DIYA TV = KPFWLD5 (KPFW-LD5) - Schedules Direct

Tuner - 1446 44.6 DRTV = KPFWLD6 (KPFW-LD6) - Schedules Direct

Tuner - 1471 47.1 ?TXD-DT = KTXDDT (KTXD-DT) - Schedules Direct

Tuner - 1551 55.1 Azteca = KAZDDT (KAZD-DT) - Schedules Direct

Tuner - 1681 68.1 ION = KPXDDT (KPXD-DT) - Schedules Direct

Tuner - 1682 68.2 qubo = KPXDDT2 (KPXD-DT2) - Schedules Direct

Tuner - 1 1683 68.3 IONLife = KPXDDT3 (KPXD-DT3) - Schedules Direct

 

This is time consuming - Took me about an hour (we have almost 60 broadcast channels in my area) but at least you only have to do it once and forget about it. Everything works fine now.

Edited February 18, 2018 by Marvinjh