LiveTV and Guide don't work

[dr0ther 0]

Hi!

I am using the latest docker image (emby/embyserver) and neither the guide (yes the xml file is populated) nor liveTV work. Logs are attached. 

 

This is the only thing I can find in the logs:

System.Xml.XmlException: Root element is missing.

 

Thanks in advance!

 

server-63653644800.txt

[Luke 42077]

Hi @@dr0ther, have you validated your xml file to ensure that it is valid xml? It looks like it might not be.

2018-02-08 21:56:59.291 Info App: xmltv path: /xmltv/guide.xml
2018-02-08 21:56:59.293 Error App: Error getting programs for channel KTEN-CW
	*** Error Report ***
	Version: 3.2.70.0
	Command line: /system/EmbyServer.dll -programdata /config -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3
	Operating system: Unix 4.9.0.4
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Processor count: 4
	Program data path: /config
	Application directory: /system
	System.Xml.XmlException: Root element is missing.

[dr0ther 0]

What about it never loading livetv? I'll remove and re-add the xml tv data and repost logs.

[Luke 42077]

What do you mean exactly by "loading livetv"?

 

Are you referring to attempting to play a live channel? I don't see any piayback attempts in the log you provided. Can you try to play a channel and then attach the log? (Assuming that is your problem). Thanks.

[dr0ther 0]

Will do. Zap2xml is a pain ever since they changed how it works back on January 18th (no dockers have the updated perl script).

 

Thanks!

 

What do you mean exactly by "loading livetv"?

 

Are you referring to attempting to play a live channel? I don't see any piayback attempts in the log you provided. Can you try to play a channel and then attach the log? (Assuming that is your problem). Thanks.

[Luke 42077]

Thanks for the info.

[dr0ther 0]

Here is a log trying to watch live tv

server-63653731200.txt

[dr0ther 0]

In the above log, the screen had an endless spinning circle on live TV.

[dr0ther 0]

TTT. Any ideas?

[dr0ther 0]

Can you try to play a channel and then attach the log? (Assuming that is your problem). 

 

Log attached!

[dr0ther 0]

Hello? Anyone?

[Luke 42077]

Sorry this is a more difficult one. You're not being ignored. Thanks.

[dr0ther 0]

Thanks for the response! It is strange as I have the same docker (but a slightly different hd home run model) with zero issues.

[dr0ther 0]

Also if it helps, it works on windows, but not on a linux docker

[dr0ther 0]

Here is an updated log. Turned on debug this time!

 

 

Could an iffy internet connection be causing his problems?

 

found this in the logs:

"MediaBrowser.Model.Net.HttpException: Connection to https://www.mb3admin.com/admin/service/EmbyPackages.json timed out ---> System.Threading.Tasks.TaskCanceledException: A task was canceled."

and

"System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.Http.CurlException: Couldn't connect to server"

server-63654681600.txt

Edited February 20, 2018 by dr0ther

[Luke 42077]

Here is an updated log. Turned on debug this time!

 

 

Could an iffy internet connection be causing his problems?

 

found this in the logs:

"MediaBrowser.Model.Net.HttpException: Connection to https://www.mb3admin.com/admin/service/EmbyPackages.json timed out ---> System.Threading.Tasks.TaskCanceledException: A task was canceled."

and

"System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.Http.CurlException: Couldn't connect to server"

 

No, that won't be related.

[dr0ther 0]

Ok so here is an interesting twist. The HDHomerun works perfectly when emby is installed directly on the OS, but not on the official docker.

[Luke 42077]

Is this still an issue?

[dr0ther 0]

Im not sure. Ill see if I can test it in the next couple of days. Currently it is no issues with it installed on the base OS (linux).