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Posted

Hello,

My samsung 32F4500 restarts when I try to user emby.

What can y do?

I downloaded the app in 2 ways.

1. Developer mode whit an IP.

2. I changed the country to UK and downloaded the app from samsung app.

Posted

Hi, please try using option #2. Let us know if this helps. Thanks !

Posted

I did that and still don work.

My tv is still restartig.

FrostByte
Posted

What step are you doing which causes your tv to restart on option 1 or 2?   

FrostByte
Posted

Yes, but what were you doing at the time it restarts?  How far did you get when it restarts?

Posted

When I start The app, my tv restarts

Posted

In bouth ways my tv restarts :(

 

It's two completely different apps. Sounds like something is wrong with your TV?

FrostByte
Posted

As Luke said those are two different apps.  The third party app and the official app from the Samsung store.  You should see 2 Emby icons in your hub then if you installed both.

Posted

No.

I said that i installed the app in bouth ways and still dont work.

I dont have 2 app instaled in the same time.

FrostByte
Posted

If you installed both ways you would have 2 apps in your hub though because they are different apps not the same thing.  Which one do you have loaded now?

Posted

I dezinstaled the first app before i installed the other one.

As i said before, i dont have 2 apps instaled in the same time...

Posted

I dezinstaled the first app before i installed the other one.

As i said before, i dont have 2 apps instaled in the same time...

FrostByte
Posted

Okay, got it.  Can you uninstall the app you have now, then put your region back to what it should be and reload the one from IP.  You have an entry level 2013 TV and the newer app may have issues with your TV.

 

The old app should work, so we need to figure out why it's not

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