Some folders in "Home videos & photos" libraries are not shown.

[T.Hagen 0]

This came to my attention a few days ago. Lately (sub-)folders does not appear in libraries defined as "Home videos & photos". Only one video within the folder appear, but it is given the name of the folder:
This used to work ok, but it is now frustrating not to be able to play the videos within those folders.
Also this one (https://emby.media/community/index.php?/topic/53626-only-shows-first-500-images/) is still a problem.

 

Btw, I've tried rescanning the libraries.
 

Edited January 29, 2018 by T.Hagen

[Luke 42077]

Hi there @t.hagen, can you please go over an example? can you show us what the folder structure looks like? thanks !

[T.Hagen 0]

I have included 2 images. The first image shows the structure of the directories. (The "Documentaries" directory is the base directory for the library in question.)
The second image is how it shows up in Emby. As you can see, there are directories missing, and the video named "Route 66" is actually the video named "Route 66 - Worlds most beautiful adventure.mkv".
Please let me know if I can supply more information.

Regards
Terje Hagen

 

 

[Luke 42077]

Interesting that there are 16 items shown. Can you break down which ones are missing? Looks like An Idiot Abroad, any others?

[T.Hagen 0]

The "Emby" screen shot (sent before) is just from the folder named "American Experience", and is meant as an example. What should be displayed in this folder can be seen in the attached image. Here you can see 6 folders and 11 videos. 
What is displayed in the screen shot is 4 folders and 12 videos. The 12th video is in reality a video inside the "Route 66" folder. Also the video "Chicago - City of the Century" should be inside a folder with the same name, and part 2 of the Las Vegas video does not show at all. I'm not sure if this answers your questions, but the errors I describe here are the same kind that occur through the entire structure. (directories - subdirectories - files).

[Luke 42077]

what are the contents of the route 66 folder?

[T.Hagen 0]

The contents of the "Route 66" folder is shown in the first image I sent back on January 30th. (https://emby.media/community/uploads/inline/115297/5a704ccb49805_Structure.jpg)

[ebr 16169]

The contents of the "Route 66" folder is shown in the first image I sent back on January 30th. (https://emby.media/community/uploads/inline/115297/5a704ccb49805_Structure.jpg)

 

A single video file inside of a folder matches our naming conventions for a movie.

 

Can you move that video to a sub-folder called "main feature" or something?

[the-dumb1 135]

I might have encountered a similar issue this morning.  I have roughly 1400 videos, arranged in a similar fashion.  I normally have a video in its own sub-folder, but this one time I threw in a video into the directory structure without putting it into its own subfolder.  Emby would show me THAT video, but not any of the videos in the subfolders.  As soon as I moved that lone video into its own subfolder, Emby processed the other videos.

 

Open up your metadata editor before you do anything.  You'll probably find that Emby can "see" that lone video, but doesn't see the other ones.  Then as soon as you move that video into its own subfolder and re-scan your library, everything will work again.

[T.Hagen 0]

I did as suggested (also by timid1), and i now looks better, but folders with only one video shows the video directly, not the folder. This is unlike a folder that contains only one image, this shows correctly as a folder containing the image.

[the-dumb1 135]

Pretty sure something changed in one of the recent builds because it seems to be new behavior. Even if it's not, I get the impression that Emby does not and should not care about directory structure. If it does in fact care then the user interface needs to do a better job of conveying that.

[ebr 16169]

I did as suggested (also by timid1), and i now looks better, but folders with only one video shows the video directly, not the folder. This is unlike a folder that contains only one image, this shows correctly as a folder containing the image.

 

Again, that structure (a folder containing a single video file - along with other potential metadata for that video) is a very common structure for defining a single movie.  Therefore, that is how we interpret it and show it in the interface.

 

Movie naming

[T.Hagen 0]

Again, that structure (a folder containing a single video file - along with other potential metadata for that video) is a very common structure for defining a single movie.  Therefore, that is how we interpret it and show it in the interface.

 

Movie naming

I understand what you are saying, but let me just say that the library in question is not a "Movie" library, but a "Home videos & photos" library.

It contains videos I have taken myself as well as videos I have purchased.

In this kind of library I try to create and maintain a structure and logic that makes sence in regard to the contents of the library.

This worked well until a few builds ago, and since a folder with one image is treated as a folder, I believe that a folder with one video should also be treated as a folder.

However, I'm still an Emby fan, and I still believe it's a better alternative than Plex. (Which I also run and maintain on the same server.)

Please consider changing the way it handles folders and single videos the way it used to be.

[T.Hagen 0]

Pretty sure something changed in one of the recent builds because it seems to be new behavior. Even if it's not, I get the impression that Emby does not and should not care about directory structure. If it does in fact care then the user interface needs to do a better job of conveying that.

When it comes to "Home videos & photos" library, I certainly think that Emby should care about directory structure. I place my videos and images to maintain a certain logic, and wouldn't want files from "2017 Summer Vacation" to be mixed with "2016 Christmas".

[Luke 42077]

The issue is that we need to improve our support for a true mish-mash folder structure. I've created a ticket on our tracker. You can follow it here:

https://github.com/MediaBrowser/Emby/issues/3207

 

Thanks.

[T.Hagen 0]

The issue is that we need to improve our support for a true mish-mash folder structure. I've created a ticket on our tracker. You can follow it here:

https://github.com/MediaBrowser/Emby/issues/3207

 

Thanks.

Sounds good.

Thanks.

[jwproduction 0]

The issue is that we need to improve our support for a true mish-mash folder structure. I've created a ticket on our tracker. You can follow it here:

https://github.com/MediaBrowser/Emby/issues/3207

 

Thanks.

 

Hi, 

 

i have the same problem in emby 3.5. Is there a easy way to fix this? 

 

Or do i have to change the folder structure?

 

thanks

 

jonas

[Luke 42077]

Can we see an example of your folder structure? thanks !

[jwproduction 0]

Again, that structure (a folder containing a single video file - along with other potential metadata for that video) is a very common structure for defining a single movie.  Therefore, that is how we interpret it and show it in the interface.

 

Movie naming

 

Hi Luke, 

 

i can now reproduce the problem. 

 

If a subfolder consists only one video file it is shown as Video in emby and not as folder. If i put another video into the testfolder the folder is shown as an folder and i can navigate to the other subfolders..

 

 

 

 

 

 

 

 

 

[Luke 42077]

OK yes this is something we need to improve. Thanks.

[jwproduction 0]

Hi Luke, 

 

thanks for your help. 

 

Do you think this will be fixed in the next release?

 

Thanks

 

Jonas

 

[Luke 42077]

It's a complex issue, I'm not yet sure if it will be in the next release or not, thanks.

[angusleung 6]

I have the similar issue on 3.5.0 too. This happened on the music album. Emby now will only discover the folder name and show the folder name in "album" tab without discover the flac(s) and cover pic inside the folder. This also happened on new series TV show.

I have restore the snapshot and go back to 3.4.1 which I am sorry I forgot save the log of 3.5. 

[jwproduction 0]

It's a complex issue, I'm not yet sure if it will be in the next release or not, thanks.

 

Hi Luke, 

 

thx for your support. I will retry it in the next release.

[jwproduction 0]

It's a complex issue, I'm not yet sure if it will be in the next release or not, thanks.

 

Hi Luke, 

 

I`ve tested version 3.5.3.0. The problem still exists. 

 

Do you know when it will be fixed?

 

thx

 

Jonas