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Exception: Unable to find out what the file is


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Posted

Hello again,

 

I've been taking a look at the emby-server log and stumpled over following exception:

2018-01-28 13:59:26.543 Error App: Error in ffprobe
        *** Error Report ***
        Version: 3.2.70.0
        Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
        Operating system: Unix 3.16.0.5
        64-Bit OS: True
        64-Bit Process: True
        User Interactive: True
        Processor count: 12
        Program data path: /var/lib/emby
        Application directory: /opt/emby-server/system
        System.Exception: ffprobe failed - streams and format are both null.
           at Emby.Server.MediaEncoding.Encoder.MediaEncoder.<GetMediaInfoInternal>d__61.MoveNext()
        --- End of stack trace from previous location where exception was thrown ---
           at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
           at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
           at MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo.<ProbeVideo>d__15`1.MoveNext()
        --- End of stack trace from previous location where exception was thrown ---
           at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
           at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
           at MediaBrowser.Providers.Manager.MetadataService`2.<RunCustomProvider>d__42.MoveNext()
        System.Exception
           at Emby.Server.MediaEncoding.Encoder.MediaEncoder.<GetMediaInfoInternal>d__61.MoveNext()
        --- End of stack trace from previous location where exception was thrown ---
           at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
           at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
           at MediaBrowser.Providers.MediaInfo.FFProbeVideoInfo.<ProbeVideo>d__15`1.MoveNext()
        --- End of stack trace from previous location where exception was thrown ---
           at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
           at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
           at MediaBrowser.Providers.Manager.MetadataService`2.<RunCustomProvider>d__42.MoveNext()
 
From the exception I can read: "ffprobe failed - streams and format are both null.". Alright, good to know, thanks. But what about the file it failes on?
Am I simply too stupid to see it or is it not included? If its not included, it'd be great to have it included, as this is for me a hint on "hey, one of your media files is broken".
Posted

Can you please attach the complete emby server log? thanks.

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