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port forwarding for remote access


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Mattpan77@gmail.com
Posted

i have a sagemcom5260 router provided by Spectrum. I'm having trouble forwarding port properly for remote access. I have already created a static ip address. 

Mattpan77@gmail.com
Posted

I seemed to have followed that step by step and somehow I can only access my server in Network. 

Mattpan77@gmail.com
Posted

still nothing. Ive had my server working perfectly with my old router in the past. but for some reason this one is just not working

Happy2Play
Posted

Do you have more then one router on your network?

Posted

Can you tell us where you hit a problem in the connectivity guide? Thanks.

Mattpan77@gmail.com
Posted

these are my settings for router and i only have one router 

Mattpan77@gmail.com
Posted

post-270523-0-73438600-1516927488_thumb.pngI added a screenshot but I dont see it there anywhere ? 

Happy2Play
Posted (edited)

If my google search was correct, that router has a Firewall.  Did you add your port forwarding rule to the firewall setting?

Edited by Happy2Play
Posted

Seems that the o.p. may not be back, but just in case, when the symptom is that you can't connect externally, in addition to firewall and router settings, it's now worth checking to make sure that the "Allow remote connections to this Emby Server" preference is enabled. (The green check box in this screenshot.)

 

5a6ada6145c8a_dashboard.png

Posted

@@Mattpan77@gmail.com, please let us know if this helps.

if the issue persists, please tell us where you hit a problem in the connectivity guide. Thanks.

Mattpan77@gmail.com
Posted

I have added a port forwarding rule on the router and the box is checked for allow remote connections. I'm thinking that i forwarded the port improperly though? Ive tried it a few different ways and none seem to help. 

Guest asrequested
Posted

Do you have a software firewall? An internet protection app?

Mattpan77@gmail.com
Posted

No I do not, And I've had emby server running previously before i got this router. My other router that i had it working on was broken, 

Guest asrequested
Posted

You may need to call tech support. Maybe there's an issue with firmware.

Posted

Good day,

 

Some ISP or router need this to be open:

 

5a6fda68516c4_20180130_53218.jpg

 

If you only using http, then only port 80 and 8096 need to be enabled.

 

Otherwise, I suggest what Doofus said.

 

My best

Posted

Just a question, does this router support NAT Loopback? I know I have had this problem with Xfinity's routers for testing. Just a thought.

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