goldsworthy1 5 Posted January 23, 2018 Posted January 23, 2018 Im havinng playback problems when using Emby Theatre on Xbox. Ive looked through the server logs and can find no problems. Has the app been updated recently?
FrostByte 5392 Posted January 23, 2018 Posted January 23, 2018 (edited) The latest version in the XBox store is 1.1.189 released on the 19th 1) From the Home screen, proceed to My Games and Apps2) Select the Emby icon within Apps (do not start)3) Press the following buttons at the same timeLB+RB+View Button4)You should now see the version number on the top line https://support.xbox.com/en-US/xbox-one/accessories/xbox-one-wireless-controller What is the issue? Edited January 23, 2018 by FrostByte
FrostByte 5392 Posted January 23, 2018 Posted January 23, 2018 There was a console update released yesterday also, I'll test it some after updating is done to see if I'm having any issues. https://support.xbox.com/en-US/xbox-one/console/system-update-operating-system
Luke 42077 Posted January 23, 2018 Posted January 23, 2018 @@goldsworthy1 can you please describe your problem in more detail? thanks.,
goldsworthy1 5 Posted February 8, 2018 Author Posted February 8, 2018 Sorry for the delayed response.My issue is that the app becomes unresponsive once an item is done playing. It will either go back to the previous screen and hang, or just display black until the the app is closed and re-opened.
goldsworthy1 5 Posted February 8, 2018 Author Posted February 8, 2018 (edited) My App Version is 1.1.193.70Server Version is 3.2.70.0 Server Log is attached. server-63653682417.txt Edited February 8, 2018 by goldsworthy1
Luke 42077 Posted February 8, 2018 Posted February 8, 2018 so you played something to completion, and then the app became unresponsive?
Luke 42077 Posted February 8, 2018 Posted February 8, 2018 did it display the previous screen, or a black screen? what kind of video did you try to play?
PrincessClevage 175 Posted February 9, 2018 Posted February 9, 2018 My Xbox One seems to be play ok atm but last week the app froze up and I could find no way to kill the app as emby does is not listed on the home screen as a “big” tile so you can highlight it and press the select button for more options (including kill app)?
Luke 42077 Posted February 9, 2018 Posted February 9, 2018 My Xbox One seems to be play ok atm but last week the app froze up and I could find no way to kill the app as emby does is not listed on the home screen as a “big” tile so you can highlight it and press the select button for more options (including kill app)? Thanks for the info.
Luke 42077 Posted February 9, 2018 Posted February 9, 2018 I tested playing videos to completion yesterday and couldn't reproduce. I will do additional testing today. Thanks.
PrincessClevage 175 Posted February 9, 2018 Posted February 9, 2018 I tested playing videos to completion yesterday and couldn't reproduce. I will do additional testing today. Thanks.Are you able to go to the home screen and kill the app?
Luke 42077 Posted February 9, 2018 Posted February 9, 2018 Are you able to go to the home screen and kill the app? No, i did notice the recent removal from the home screen. I figured it was related to system updates because the same has happened to some other installed apps (not all though). It might be that there's a new manifest setting that we have to opt-into or something along those lines.
moviefan 187 Posted February 10, 2018 Posted February 10, 2018 (edited) I've been having issues since around Monday with ET on XB1 just randomly pausing videos while they are playing or it going to the screensaver while a video is still actively playing. Edited February 10, 2018 by moviefan
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