No local trailer playback

[Mopar_Mudder 14]

When I try and play a local trailer all I get is a spinning circle and it never plays. I have to force Theater closed because it locks up. I have attached a log, look for National Treasure trailer.

log.txt

[Luke 42090]

Hi, can you try this in the web app? What happens there? thanks.

[Mopar_Mudder 14]

I got a play back error "No compatible streams are currently available"

[Luke 42090]

Can you please attach the emby server log from that attempt? thanks.

[Mopar_Mudder 14]

Here they are

ffmpeg Log.txt

Server Log.txt

[Luke 42090]

You might just want to re-encode this particular file. We tried to direct play it in the browser, and the browser video player reported an error. Then we automatically switched to transcoding, and ffmpeg had an error reading the file as well. At that point the only thing we could do was put up an error message.

[Mopar_Mudder 14]

I can tell you that it plays fine with Windows Media Player. I will see what I can do with it.

[GhostRider 49]

Is it just one specific trailer that is having playback issues or all trailers?

[Mopar_Mudder 14]

Is it just one specific trailer that is having playback issues or all trailers?

I will have to do some some more testing and see, I think I had the same issue with another trailer earlier. Funny thing is I just tried the same trail in the web client now and it played???