Emby 3.2.60.0 for Qnap play to DLNA-Device not possible (B&O)

[hermann1505 0]

Hi,

 

I am using the 3.2.60.0 server on an Qnap TS-451U. All of a sudden, I assume during the third last update, my B&O beovsion 10-46 device is not in the device list anymore. I did not change anything. Really.

 

I completetely removed emby and reinstalled. No change.

 

There is a setting in the tv regarding the "digital media renderer". I set it to no or yes. No change.

 

I restartetd the tv and emby many times, in different order. No change.

 

All other devices are available in the list.

 

I also can access the emby server directly from the tv.

 

Can anyone help with this?

 

Log.txt

 

Thank you.

 

Kind regards,

 

Hermann

 

[Luke 42077]

Hi there, since you have a 64-bit machine, would you like to try this package and compare?

https://emby.media/community/index.php?/topic/51334-new-qnap-package-for-testing/

 

Thanks !

[hermann1505 0]

Hi Luke,

 

thank you for your help.

 

Unfortunately, this doesn't fix the issue.

 

Kind regards,

 

Hermann

Edited January 8, 2018 by hermann1505

[Luke 42077]

Can you provide a new log from this version of the server? thanks.

[hermann1505 0]

Ok.

 

Log-new.txt

 

 

[Luke 42077]

so you're still able to browse from the TV OK but it just doesn't show up in emby for remote control? is that right?

[hermann1505 0]

Yes, that is correct.

[Luke 42077]

Can you try this. Start emby server. Then while Emby Server is running, then power on your TV and give it a minute or two. When the TV powers on it might send out blast messages that the server will pick up. Thanks.

[hermann1505 0]

Tried this several times, even unplugged the TV from power.

 

The problem persists.

[Luke 42077]

Yea it's just odd that there's no logging messages of any activity from the TV.

[hermann1505 0]

Oh, there is quite a lot activity:

 

 

2018-01-08 23:11:40.224 Info HttpServer: HTTP Response 200 to 192.168.1.175. Time: 50ms. http://192.168.1.155:8096/dlna/e897d9bb03fd46c4a995ecfc07d298c7/contentdirectory/control 2018-01-08 23:11:40.234 Info HttpServer: HTTP POST http://192.168.1.155:8096/dlna/e897d9bb03fd46c4a995ecfc07d298c7/contentdirectory/control. UserAgent: B&O DLNAClient1 DLNADOC/1.50 2018-01-08 23:11:40.237 Error UpnpContentDirectory: Error processing control request *** Error Report *** Version: 3.2.60.11 Command line: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll -programdata /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata -ffmpeg /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -ffprobe /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -updatepackage emby-server-qnap_{version}_x86_64.qpkg -noautorunwebapp Operating system: Unix 4.2.8.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 2 Program data path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata Application directory: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system System.NullReferenceException: Object reference not set to an instance of an object. at Emby.Dlna.ContentDirectory.ControlHandler.HandleBrowse(IDictionary`2 sparams, User user, String deviceId) at Emby.Dlna.ContentDirectory.ControlHandler.GetResult(String methodName, IDictionary`2 methodParams) at Emby.Dlna.Service.BaseControlHandler.ProcessControlRequestInternal(ControlRequest request) at Emby.Dlna.Service.BaseControlHandler.ProcessControlRequest(ControlRequest request) System.NullReferenceException at Emby.Dlna.ContentDirectory.ControlHandler.HandleBrowse(IDictionary`2 sparams, User user, String deviceId) at Emby.Dlna.ContentDirectory.ControlHandler.GetResult(String methodName, IDictionary`2 methodParams) at Emby.Dlna.Service.BaseControlHandler.ProcessControlRequestInternal(ControlRequest request) at Emby.Dlna.Service.BaseControlHandler.ProcessControlRequest(ControlRequest request)

[Luke 42077]

No, those are requests that would come when browsing from the TV.  In order for the remote control feature to work, the TV has to broadcast messages on the network saying that it supports that feature and that is what I don't see in your server log.

[hermann1505 0]

Ah, ok.

 

Thank you for your assistance.

[Luke 42077]

That's why I asked to turn off the TV and turn it back on, because many devices will send out their notification messages right after being turned on, and Emby will pick those up immediately.

 

Additionally, Emby Server also periodically sends out search messages, which your devices can respond to, but I don't see that activity in the log either.

[hermann1505 0]

Hi Luke,

 

today I found out that there is a bug in the new firmware of the Beovision 11.

 

I try do downgrade to the previous version.

 

Thank you for your help.

 

Kind regards,

 

Hermann

[Luke 42077]

Thanks for the feedback !