DLNA transcoding issue

[chewitt 0]

Hello,

 

I recently purchased a new TV for my bedroom.  This is how Emby identifies it:

Samsung SmartTV

(UN40MU6290)

 

I was hoping to use the Emby App for it but there are some transcoding issues preventing me from doing so.

Let me explain the situation.  I recently have purchased the 3 Bleach box sets on blu-ray.  These are different than the DVD as they are not by season.  So the first box set spans all of season 1 and part of season 2.  On the disc the episodes are contained in one large file.  I used MakeMKV to rip it and MKVTooNix to split it up.  Once it was spilt into the individual episodes I discovered the video had been padded on both sides.  This created a black box all the way around on my TV screen.  I then again used MKVToolNix to split out the video file and Handbrake to trim it to 1440 x 1080.  Once I had the video cropped I put it all back together with MKVToolNix.  I tested this episode in Emby.  The playback was good on the TV.  I repeated this process for each episode in batch mode.  Today I was watching these new rips and playback began to stutter when starting season 2.  I jumped onto the Emby web interface and it displayed that it was “Transcoding…” not “Direct playing”.  These episodes are literally ripped from the same disc/file, processed exactly the same.

 

I am unsure what to do to fix this.  Do I need to create a new DLNA profile specific to this TV and change some settings?

I am including both the server log and the transcoding log as well as a dump from MKVInfo for both files.

 

Any help is greatly appreciated.

 

Craig

Bleach - 2x01 - Enter! The World of the Shinigami.txt

Bleach - 1x20 - Ichimaru Gin's Shadow.txt

server-63650884236.txt

ffmpeg-transcode-58994cf2-01fc-461c-94a0-bd4e04f4a039.txt

[Luke 42077]

What is the issue with the Emby app?

[chewitt 0]

I am not sure if it is the app or the server.  I do not believe it should be transcoding.  My server is not very powerful and cannot transcode. The rip of season 1 episode 21 is off of the same disc as season 2 episode 1.  Why is season 2 transcoding when season 1 is not?  Is it a app problem, server problem or DLNA profile problem?  I don't know.

 

I love Emby and have very few problems with it.  I can usually tailor it to work the way I want, but this problem is eluding me.

 

Thnaks,

 

Craig

[Luke 42077]

Are these log files from the app or from the dlna feature?

[chewitt 0]

The log files are from the Emby server.  The other two text files provide container info as provided by MKVInfo.  They are from the season 1 episode 21 and season 2 episode 1 mkv files.  I am providing those just for reference.

 

- C

Edited January 8, 2018 by chewitt

[Luke 42077]

Ok, what about log files from the time you tried to play with the samsung app? thanks.

[chewitt 0]

Where do I find the log for the Samsung App?

 

Thanks!

 

- C

[Luke 42077]

No I mean the server log, but from the timeframe that you tried to play from the samsung app. thanks.

[chewitt 0]

Luke,

 

I don't know how I missed it, but the info button on the dashboard shows the reason for transcoding; "Subtitle format not supported".  This is anime and contains both the english and japanese audio tracks.  I only use the english audio tracks after I have watched it with the japanese audio track with subtitles.

 

So now I have tried to turn off the subtitles.  Yet if I restart the video, the subtitles are back on.  There is something persisting beyond the setting chosen from the app.  Is there a way to clear the subtitle selection flags?

 

Update:

I found the main settings (Settings->Playback->Subtitles) in the client app to turn off subtitles.  This is sufficient to resolve my issue.  I am moving to a Dell r5500 with Nvidia Quadro card that should resolve any hardware issues with transcoding in the future. 

 

Thanks,

 

- C

Edited January 10, 2018 by chewitt

[Luke 42077]

Thanks for the feedback.