Subtitles failing to download

[jmassaro87 28]

I have some BluRay rips that don’t have the forced subs. Star Wars specifically. When I try to download from Emby the download fails. I double heck username and password for open subtitles and all seems fine. What could be the issue?

 

 

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[Luke 42083]

Hi there @@jmassaro87, can we please look at an example? please attach the information requested in how to report a problem. thanks !

[jmassaro87 28]

Hi there @@jmassaro87, can we please look at an example? please attach the information requested in how to report a problem. thanks !

see attached log Just tried again and it failed. User name and password for opensubs is correct.

Log.txt

[Luke 42083]

The particular error here is resolved for the next release, thanks.

[jmassaro87 28]

The particular error here is resolved for the next release, thanks.

If i were to download the files individually, where can i put them so EMBY will see them? I have everything set as default. Itried adding direct to the media folder to no avail.

[Luke 42083]

You can put them in the media folder by following our subtitle naming guide:

https://github.com/MediaBrowser/Wiki/wiki/Subtitles

 

Then make sure to run a scan on the relevant library. Thanks.