Can't connect to local Emby server

[cmarinetti 1]

I've just installed the server Version 3.2.60.0 on Windows 10 and the app Version 1.17 build 6 on Roku TV and Roku 3, all devices on the same local network. Both Roku apps can't connect to the server. If I browse the network it's not found, and if I try to connect manually using the address shown in the Dashboard it says: "We were unable to connect to that media browser server. Please make sure your server is running before attempting to add it to the server list."

 

I can connect and play videos from my iPad, also on the same network, by pointing my browser to the same address that doesn't work in the Roku apps. So it doesn't appear to be a firewall issue.

 

Any suggestions?

 

[cmarinetti 1]

I tried the beta Roku app, and it connects without a problem. So never mind?

[Luke 42077]

Have you uninstalled and reinstalled your server recently?

[cmarinetti 1]

I just installed it for the first time.

[Luke 42077]

Interesting ok. In that case, on the release version, instead of clicking on your server, can you try and enter the server address manually? Thanks.

[ebr 16169]

and the app Version 1.17 build 6 on Roku TV and Roku 3,

 

That's either a really old version or not our app...

[cmarinetti 1]

You're right - I was using an app called MediaBrowser which I'd found by searching the Roku Channel Store. In its description it says to download the server from mediabrowser3.com, which redirects me to the Emby site. Maybe that's an old version that shouldn't still be in the Channel Store? I grabbed the Emby app and got connected to the server, although using my email/password/PIN didn't work and I had to enter the IP address manually. Anyway it works fine.

 

Thanks for your help!

[Luke 42077]

Thanks for the feedback, we'll look into that.